Updated: March 25, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

My Roku player has an hdcp problem code 020

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

I followed the directions on the screen and it still doesn't work

Got it. Do you have a Roku Streaming Device?


Customer Replay

Yes I do

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Unplug the power cable from the back of the device and wait for at least 30 seconds. Then, plug it back in and wait until the device boots up properly.

Customer Replay

Okay it is working for now

Customer Replay

Do I do anything else

No need!
Please try using Roku and see how it works.

Customer Replay

It is working fine now

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