Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
What troubleshooting have you done so far?
Customer Reply
I followed the directions on the screen and it still doesn't work
Got it. Do you have a Roku Streaming Device?
Customer Reply
Yes I do
Ok.
Unplug the power cable from the back of the device and wait for at least 30 seconds. Then, plug it back in and wait until the device boots up properly.
Unplug the power cable from the back of the device and wait for at least 30 seconds. Then, plug it back in and wait until the device boots up properly.
Customer Reply
Okay it is working for now
Great!
Customer Reply
Do I do anything else
No need!
Please try using Roku and see how it works.
Please try using Roku and see how it works.
Customer Reply
It is working fine now
We are glad that you have resolved your issue using Howly!
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