Created: October 12, 2022

My personal facebook page disappeared

Don't know what I did except I got a notice to update my business page and clicked yes
Last Edit: November 11, 2022
Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
A short while ago I logged onto my personal FB page but was prompted by a notice from my business page that I could update the page. I clicked yes. but then I could not find or get into my personal page. I found one page with my personal icon but all my contacts were gone. How do I get my personal page back?
Hanna Finley
Hanna Finley Tech Expert & Writer
What device do you use to access your Facebook?
Customer Reply
iMac using Safari
All is fine with the account on my phone but gone on my desktop.
Hanna Finley
Hanna Finley Tech Expert & Writer
Could you please try to sign out of your personal page and sign back in?
Customer Reply
I'm on the abbreviated personal page from clicking on the FB icon then I clicked close window. Is that what you mean?
Hanna Finley
Hanna Finley Tech Expert & Writer
Please click on your profile name, and choose "Sign out". Then try to sign in using your account login and password
Customer Reply
I don't know how to do that because i just click the icon to get in.
If I click on Quit Safari then I will lose your page too.
Hanna Finley
Hanna Finley Tech Expert & Writer
I'm sorry, *****, are you currently on the Facebook page? Do you see your profile page at the top-right corner of the screen?
Customer Reply
Yes but it's mu business account. Should I log out of that?
Hanna Finley
Hanna Finley Tech Expert & Writer
Could you please try to log out of your business account and log in to your personal one?
Customer Reply
Ha - I did that and I got it back.
Hanna Finley
Hanna Finley Tech Expert & Writer
Great!
Customer Reply
Oh no - it suddenly says My email is not connected to an account. Now what?
I saw the real page for a few moments.
Hanna Finley
Hanna Finley Tech Expert & Writer
Let me check
Customer Reply
OK- its back again.
I think it's ok now.
Hanna Finley
Hanna Finley Tech Expert & Writer
I am glad to hear that!
In this case I wish you a pleasant usage of your Facebook page
Is there anything else I can do for you?
Customer Reply
no - I had not closed out using that icon in the upper right corner before. Learned something new tonight. Thank you.
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to hear that, *****!
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