Updated: May 23, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

My i phome is died due to use in rain i want to login on other i phone but its locked

i do not remember my password on that time cause i was so deppressed on that moment and now im totally alright i just have my verification nmbr and as well as i know my email and paaword

Short summary:

  1. Visit the following website: https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN
  2. On the website, enter your iCloud email address (*****@icloud.com) in the provided field.
  3. Follow the instructions provided on the website to initiate the password reset process.
  4. Wait for the update from Apple Support, which should be sent to your email address within 24 hours. They will provide instructions on how to reset your password.
  5. Check your email periodically for update from Apple Support. Make sure to also check your spam or junk folders in case the email gets filtered there.
  6. Once you receive the email with instructions, follow them carefully to reset your password for your iCloud account.
  7. After resetting your password, you should be able to use the new password to log in to your iCloud account.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Can you please tell me what is the model of the phone you're trying to log in to?

Customer Replay

i phone X

image

So you're having trouble unlocking it, correct?

Customer Replay

yeah
cause my earlier phone is died

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By "verification number" and email/password you meant credentials for your iCloud, correct?

Customer Replay

yeah by nmbr

Customer Replay

as well as i know my icloud email and password

Have you tried unlocking your phone via iCloud yet?

image

Customer Replay

yeah
just 1 time today

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How did it go then?

Customer Replay

but i dont have acces on my icloud email it locked too just because of my wrong attemt a month ago

Can you please tell me more about that?

Customer Replay

it,s locked too

You're saying it's been locked for a month and you still don't have access to it?
Can you please tell me the name of that email address?

Customer Replay

yeah
*****@icloud.com

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Top answer

Can you please go to this page and enter your email there? https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN

Customer Replay

yeah sure

Follow the instructions there.

Customer Replay

I ALREADY DO THAT PROCESS BUT ITS STILL LOCKED BECAUSE I DONT HAVE ACCESS ON MY EMAIL
We’re evaluating your information and will have an update in 24 hours. Apple Support can’t help you shorten the wait time.
When it’s time to reset your password, we will send instructions to *****.

Don't have access or is it locked?

Customer Replay

THATS THE ANSWER

Right, and you don't have access to that phone number?

Customer Replay

ITS LOCKEDE
I HAVE
ACCESS ON IT

Please, wait for the update in 24 hours.

Customer Replay

i was waiting from last month

So nothing is being sent to ***** phone number?

Customer Replay

no

Customer Replay

its alright i hAVE TO WAIT FOR 23 HOURS THEY SEND ME A LINK ON IT
MY NMBR

Customer Replay

THANK YOU FOR YOUR SUPPORT AND HELP

Is there perhaps anything else I can do for you today?

Customer Replay

YEAH ITS ALRIGHT

Please feel free to contact us at any time. We'll be happy to help you.

Customer Replay

SURE

Have a great day!

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Comments

3 comments
Abigail001
May 29, 2023
It's disappointing that the email is locked too
T3sslyn
May 27, 2023
great help! 😊
!PeachPenguin!
May 23, 2023
Why does it take so long to get a response?

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