Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Are you trying to connect your FireTV to your Wi-Fi?
Are you trying to connect your FireTV to your Wi-Fi?
Customer Reply
yes
Does your Wi-Fi network show up in the list of available networks?
Customer Reply
yes
Are you able to type in your password after you select it?
Customer Reply
yes
Does it accept your password?
Customer Reply
no
Could you double check if your password was correct?
Customer Reply
I did.
Could you have confused your W-Fi network's name with a similar one
Customer Reply
No. I specifically changed it
i could try and change it again
i could try and change it again
Please also try changing the password
Customer Reply
Hold on
That did it
That did it
How did it go?
Customer Reply
👍
Were you able to connect to the Internet?
Customer Reply
Yes
Great to hear that! Does everything work properly now?
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