Updated: March 27, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

My fire tv won’t connect to my internet

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Are you trying to connect your FireTV to your Wi-Fi?

image

Customer Replay

yes

Does your Wi-Fi network show up in the list of available networks?

Customer Replay

yes

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Are you able to type in your password after you select it?

Customer Replay

yes

Does it accept your password?

Customer Replay

no

Could you double check if your password was correct?

Customer Replay

I did.

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Could you have confused your W-Fi network's name with a similar one

Customer Replay

No. I specifically changed it
i could try and change it again

Please also try changing the password

Customer Replay

Hold on
That did it

How did it go?

Customer Replay

👍

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Were you able to connect to the Internet?

Customer Replay

Yes

Great to hear that! Does everything work properly now?

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