Updated: March 19, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

My Facebook account and messenger account is locked again

Welcome back, *****!
Would you be so kind to tell me more about that issue?

Customer Replay

I had my account then came back say I have been locked again

I see. In this case, you should reset the password again.

Customer Replay

I changed my password on my Facebook account


But messenger was locked

 What exactly happens when you are trying to access your Messenger?

Customer Replay

Nothing couldn’t get into messenger
I’ll try again,even my phone number had changed

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Customer Replay

should I try again

Let's try to change the password via your email:

  1. Make sure you’re connecting from the WiFi network and device you normally use. Please, visit the login page and press the “Forgotten password” button.
  2. Find your account by searching for your phone number - *****@gmail.com.
  3. Send a recovery code to your phone - *****@gmail.com.
  4. Enter the code carefully, without spaces or other symbols, and press "Continue".
Customer Replay

Hello I have it all back Facebook messenger and added my phone number
thank you

Perfect :)
You're welcome!
Is there anything else I can do for you today?

Customer Replay

you have been helpful enough thank you 🙏 good night now.

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Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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