Updated: March 21, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

It says my cookies are disabled

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

I can't seem to send my Thanksgiving e-cards and I renewed today.

On which website you're seeing this message about cookies?

Customer Replay

It flashed on the screen.
Said I had disabled the cookies. Can I enable them now?

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I need more information. You tried to send an email, correct?

Customer Replay

Yes. 2 emails in fact.

Got it. From which email address do you want to send an email?

Customer Replay


You're using the Gmail app or the gmail.com website?

Customer Replay


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Gmail app, right?

Customer Replay


  1. Open Play Market or Galaxy store
  2. Tap on a search bar
  3. Type Gmail and tap on Search
  4. Tap on the Gmail app in the list
  5. Tap on update
  6. Try to send an email one more time, and let me know the result
Customer Replay

The problem is resolved after I followed your instructions. Thank you for your help! Love Jacquie Lawson cards!

I am so pleased to see your issue got resolved!

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