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It says my cookies are disabled
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
I can't seem to send my Thanksgiving e-cards and I renewed today.
On which website you're seeing this message about cookies?
It flashed on the screen.
Said I had disabled the cookies. Can I enable them now?
I need more information. You tried to send an email, correct?
Yes. 2 emails in fact.
Got it. From which email address do you want to send an email?
*****@gmail.com
You're using the Gmail app or the gmail.com website?
Yes
Gmail app, right?
Yes
- Open Play Market or Galaxy store
- Tap on a search bar
- Type Gmail and tap on Search
- Tap on the Gmail app in the list
- Tap on update
- Try to send an email one more time, and let me know the result
The problem is resolved after I followed your instructions. Thank you for your help! Love Jacquie Lawson cards!
I am so pleased to see your issue got resolved!
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