Created: January 23, 2023

iphone i11 won’t turn on

black screen. tried pushing power buttons etc
Last Edit: January 23, 2023
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Oliver Maslou
Oliver Maslou Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Nice to meet you, *****!
Got you, sir. Is the phone charged?
Customer Reply
I believe so
it was on in night. woke up screeen black while in charger
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Noted. Try these next steps for now, and let me know how it goes, please:
1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
Customer Reply
holding nothing
still holding
apple came on
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Great!
Now you can let go and let it start up, let's wait.
Customer Reply
How do I prevent a recurrance? Never happened before
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Do you see the normal Home screen on your phone now, sir? What is the battery percentage?
Customer Reply
almost all in the green
99%
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Noted. It's possible that the phone could've gone into battery recovery mode and the charging stopped, so that's why you weren't able to turn in back on.
Now you know what steps you have to follow in order to turn it back on :)

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