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*****
Nice to meet you, *****!
Got you, sir. Is the phone charged?
I believe so
it was on in night. woke up screeen black while in charger
Noted. Try these next steps for now, and let me know how it goes, please:
holding nothing
still holding
apple came on
Great!
Now you can let go and let it start up, let's wait.
How do I prevent a recurrance? Never happened before
Do you see the normal Home screen on your phone now, sir? What is the battery percentage?
almost all in the green
99%
Noted. It's possible that the phone could've gone into battery recovery mode and the charging stopped, so that's why you weren't able to turn in back on.
Now you know what steps you have to follow in order to turn it back on :)
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