Updated: March 18, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

iphone i11 won't turn on

black screen. tried pushing power buttons etc

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Got you, sir. Is the phone charged?

Customer Replay

I believe so
it was on in night. woke up screeen black while in charger

Noted. Try these next steps for now, and let me know how it goes, please:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
Customer Replay

holding nothing
still holding
apple came on

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Now you can let go and let it start up, let's wait.

Customer Replay

How do I prevent a recurrance? Never happened before

Do you see the normal Home screen on your phone now, sir? What is the battery percentage?

Customer Replay

almost all in the green

Noted. It's possible that the phone could've gone into battery recovery mode and the charging stopped, so that's why you weren't able to turn in back on.
Now you know what steps you have to follow in order to turn it back on :)

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