Created: January 17, 2023

I’m having trouble login in to a gmail account i created

Last Edit: January 17, 2023
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Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Nice to meet you, *****
Customer Reply
Nice to meet you as well
So I'm trying to log i. To my old /current gmail accountgmail
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Do you need to recover your gmail?
Customer Reply
I have a bunch of pictures. On that drive i would like to retrive its also the email i have as my primary for facebook
I do not even i type i. The forget password it tells me i can't recover my account
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Tell me, please, your gmail
Customer Reply
*****@gmail.com
i am also unable to add a backup email to my current Facebook
Cause its with the gmail in question
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Ok, thanks
Just a moment
1. Go to the page https://accounts.google.com/signin/recovery
2. Enter the email, then click "Next".
3. Instead of entering your password, click "Try another way"
4. Enter the phone number.
5. Choose the option "Send a code".
6. If you don't have access to the phone number, please choose the option "Try another way" and follow the on-screen instructions.
And tell me the result
Customer Reply
Visitor uploaded: Screenshot.jpg
This is the result
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Could you try from another device?
Customer Reply
Yes turning on my laptop now
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Great!
Customer Reply
Same thing
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Please, use the device and Wi-Fi that you usually use
And try again
Customer Reply
I did i am at home so i haven't been able to log into this gmail for quite a while
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
I am sorry that such situation has happened
I’m terribly sorry but as our service is not affiliated with Google, our instruments are quite limited.
I recommend you contact Google directly by following the link below:
https://support.google.com/googlepay/gethelp
Customer Reply
Thank you so you have any advice on how i can add a backup email to my existing Facebook account i would not like to lose access to this as well
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Please, ignore the fact this is a Google Pay chat – this is the only possibility to reach their live support, but I believe they will be able to help you more with the issue you’re facing.
To contact them, please follow the steps below:
1) Once you’re on that page, in the Step 1 field, write something like "payment issues"
2) Choose Other from the “Choose the best description of this issue” drop-down list and click or tap on the blue button signed Next step
3) On Step 2, scroll down to a blue button signed Next step and click or tap on it
4) You will be displayed with the options in Step 3 – please, choose the most convenient method for you from given
5) You will be connected to a Google expert to whom you can explain your issue in detail
Please note that in order to contact them you will need an active Gmail account, so in case you don't have one, please proceed to create one.
If you need any help with it, please let me know!
Do you have an access to your Facebook?
Customer Reply
Yes i do
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
And do you need to change an email to your Facebbok?
Customer Reply
Yes the primary email is the email i need access to i would like to keep that email for now and just add a backup its also backed up with my current phone number which is how i log in
But i do also know the password to my Facebook as well
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Do you want to do it from a website?
Customer Reply
Doesn't matter as long as i can add an email for this
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Please, open Facebook from a website
Click the downward facing arrow
Customer Reply
On one sec
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Take your time
Customer Reply
Ok im at the arrow
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Click Settings & Privacy then
Customer Reply
I clicked it
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Then choose Settings
Customer Reply
Ok
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Find Contact and click the Edit button next to it
Customer Reply
Visitor uploaded: Screenshot.jpg
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Great!
Click Add Another Email Address Or Mobile Number
Customer Reply
On i added this thank you so much
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Have you submitted?
Customer Reply
Yes its in there i appreciate your help
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Do you have any additional questions I can help you with?
Customer Reply
No sir
Thanks have a great day/night
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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