Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****
Nice to meet you as well
So I'm trying to log i. To my old /current gmail account
Do you need to recover your gmail?
I have a bunch of pictures. On that drive i would like to retrive its also the email i have as my primary for facebook
I do not even i type i. The forget password it tells me i can't recover my account
Tell me, please, your gmail
*****@gmail.com
i am also unable to add a backup email to my current Facebook
Cause its with the gmail in question
Ok, thanks
Just a moment
And tell me the result
Visitor uploaded: Screenshot.jpg
This is the result
Could you try from another device?
Yes turning on my laptop now
Great!
Same thing
Please, use the device and Wi-Fi that you usually use
And try again
I did i am at home so i haven't been able to log into this gmail for quite a while
I am sorry that such situation has happened
I’m terribly sorry but as our service is not affiliated with Google, our instruments are quite limited.
I recommend you contact Google directly by following the link below:
https://support.google.com/googlepay/gethelp
Thank you so you have any advice on how i can add a backup email to my existing Facebook account i would not like to lose access to this as well
Please, ignore the fact this is a Google Pay chat – this is the only possibility to reach their live support, but I believe they will be able to help you more with the issue you’re facing.
To contact them, please follow the steps below:
Please note that in order to contact them you will need an active Gmail account, so in case you don't have one, please proceed to create one.
If you need any help with it, please let me know!
Do you have an access to your Facebook?
Yes i do
And do you need to change an email to your Facebbok?
Yes the primary email is the email i need access to i would like to keep that email for now and just add a backup its also backed up with my current phone number which is how i log in
But i do also know the password to my Facebook as well
Do you want to do it from a website?
Doesn't matter as long as i can add an email for this
Please, open Facebook from a website
Click the downward facing arrow
On one sec
Take your time
Ok im at the arrow
Click Settings & Privacy then
I clicked it
Then choose Settings
Ok
Find Contact and click the Edit button next to it
Visitor uploaded: Screenshot.jpg
Great!
Click Add Another Email Address Or Mobile Number
On i added this thank you so much
Have you submitted?
Yes its in there i appreciate your help
Do you have any additional questions I can help you with?
No sir
Thanks have a great day/night
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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