Updated: March 19, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

I’m having a problem making my project, project preview cannot load

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me more about the issue? What program are you using?

Customer Replay

Cricut design space

image

Okay.
And what are you trying to do?

Customer Replay

Make the project I created
it keeps saying project preview can not load when I press make it

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What operation system are you using?

Customer Replay

iOS

I meant to create a project.

Customer Replay

Design space
Im in the middle of a project and you are slow at trouble shooting

What device are you running from?

Customer Replay

Macbook

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So not the iOS as you mentioned before, but macOS instead :)

Customer Replay

macOS

Great
Have you tried to fix it by yourself?

Customer Replay

Definitely

Noted.

  1. Click on the Cricut Design Space icon in your system tray and select Quit Plugin.
  2. End the CricutTaskbarApplication process in the Activity Monitor.
    - Select the Finder icon in your dock. Select Applications on the sidebar of the Finder window. In this folder, double-click to open the Utilities folder. Locate Activity Monitor and double-click to open it.
    - Locate CricutTaskbarApplication in the list of apps, select it by clicking on it once, and then click on the X in the upper left to force-quit the application.
  3. Clear your browser history, cache, and cookies.
  4. Re-launch Design Space through the Applications folder.
Customer Replay

Okay

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Can you try these steps and tell me if that helps?
Additionally, I have a couple of aces in my sleeve if that won't work.

Customer Replay

better

Customer Replay

Thank you. That helped me MAKE IT

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No not right now

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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