Updated: April 03, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I was attacked by a hacker yesterday

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Hello, I was attacked by a hacker yesterday after I downloaded a file that contained some trojan viruses. The only virus I remember was trojan:win32/vidar!mtb which was the last one I quarantined. The Microsoft Windows 11 security system was able to detect 5 Trojans directly. I thought I was done with it, but after a few hours I get notifications in gmail that my Facebook has been hacked and taken. I jumped right in and managed to get my Facebook back and then I log back into my laptop and download Avast, and Avast finds another trojan that Microsoft couldn't find. I quarantined it and deleted it, then I did a full scan of the laptop with the malware program and then I bought and downloaded the best antivirus that the review said, Bitdefener. Bitdefener's full scan also brought the laptop clean.


My question is, is it possible that the hacker has had enough with Facebook and is it all over my laptop or is there still a risk? Thank you.

Tell me, please, did you change the password for your Facebook?

Customer Replay

Yes i changed

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I suggest you to change all your passwords

Customer Replay

Hechanged my password and also removed my account
What you mean with all?

The password for everything you have

Customer Replay

I just changed the password of gmail and Facebook

Like email accounts, another social media etc

Customer Replay

For Gmail, Instagram i had 2-way verification while i hadn't for Facebook, maybe this is the reason he gained access?

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Yes, it's possible
I suggest you to turn on the 2-way verification for the Facebook two

Customer Replay

I just done it, thanks Jahed

It's the best way to keep your accounts safe

Customer Replay

Do you think i removed all viruses from my laptop?
According to the steps i wrote up

Yes, it seems like that

Customer Replay

So he cannot gain access again if, he do not have any tie anymore with the pc?

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Also, when you've enabled the 2-way verification, he needed access to your phone

Customer Replay

Yes it's true
So you think BitDefender it's way enough to remove all trojans and keep safe?

Yes, in addition to Windows Defender and Avast

Customer Replay

Did hacker get access to all my pc files or just browser?

It depends on the type of virus
I think he just got access to your passwords

Customer Replay

As i searched, was a strong virus

Because, it takes a lot time to transfer files
You cannot know what type of data that virus steals

Customer Replay

Thanks Jahed

Maybe you have any other questions?

Customer Replay

Do you have any recommendations me please
To keep secure
Based on your experience

Do not download suspicious files or open suspicious links
And keep your passwords updated as often as possible

Customer Replay

Updated you mean changing passwords often?

Customer Replay

Ok Jahed thanks
I had so many doubts
And i really wanted to talk to an cyber expert

I'm glad to be able to help you)
Is there anything else I can help you with?

Customer Replay

Even i removed all viruses and everything look fine i still have doubts like someone else was with me in pc hahah

I see
He won't got access to your PC when you've removed those virus files

Customer Replay

Ok Jahed, thanks for your responses
I wish you having a good time

Is there anything else I can do for you today?

Customer Replay

No thanks, you've responded all doubts i had

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