Created: November 22, 2022

I was attacked by a hacker yesterday

Last Edit: November 28, 2022
Jahed Torres
Jahed Torres Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jahed Torres
Jahed Torres Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Hello, I was attacked by a hacker yesterday after I downloaded a file that contained some trojan viruses. The only virus I remember was trojan:win32/vidar!mtb which was the last one I quarantined. The Microsoft Windows 11 security system was able to detect 5 Trojans directly. I thought I was done with it, but after a few hours I get notifications in gmail that my Facebook has been hacked and taken. I jumped right in and managed to get my Facebook back and then I log back into my laptop and download Avast, and Avast finds another trojan that Microsoft couldn't find. I quarantined it and deleted it, then I did a full scan of the laptop with the malware program and then I bought and downloaded the best antivirus that the review said, Bitdefener. Bitdefener's full scan also brought the laptop clean.

My question is, is it possible that the hacker has had enough with Facebook and is it all over my laptop or is there still a risk? Thank you.
Jahed Torres
Jahed Torres Tech Expert & Writer
Tell me, please, did you change the password for your Facebook?
Customer Reply
Yes i changed
Jahed Torres
Jahed Torres Tech Expert & Writer
I suggest you to change all your passwords
Customer Reply
Hechanged my password and also removed my account
What you mean with all?
Jahed Torres
Jahed Torres Tech Expert & Writer
The password for everything you have
Customer Reply
I just changed the password of gmail and Facebook
Jahed Torres
Jahed Torres Tech Expert & Writer
Like email accounts, another social media etc
Customer Reply
For Gmail, Instagram i had 2-way verification while i hadn't for Facebook, maybe this is the reason he gained access?
Jahed Torres
Jahed Torres Tech Expert & Writer
Yes, it's possible
I suggest you to turn on the 2-way verification for the Facebook two
Customer Reply
I just done it, thanks Jahed
Jahed Torres
Jahed Torres Tech Expert & Writer
It's the best way to keep your accounts safe
Customer Reply
Do you think i removed all viruses from my laptop?
According to the steps i wrote up
Jahed Torres
Jahed Torres Tech Expert & Writer
Yes, it seems like that
Customer Reply
So he cannot gain access again if, he do not have any tie anymore with the pc?
Jahed Torres
Jahed Torres Tech Expert & Writer
Yes
Also, when you've enabled the 2-way verification, he needed access to your phone
Customer Reply
Yes it's true
So you think BitDefender it's way enough to remove all trojans and keep safe?
Jahed Torres
Jahed Torres Tech Expert & Writer
Yes, in addition to Windows Defender and Avast
Customer Reply
Did hacker get access to all my pc files or just browser?
Jahed Torres
Jahed Torres Tech Expert & Writer
It depends on the type of virus
I think he just got access to your passwords
Customer Reply
trojan:win32/vidar!mtb
As i searched, was a strong virus
Jahed Torres
Jahed Torres Tech Expert & Writer
Because, it takes a lot time to transfer files
You cannot know what type of data that virus steals
Customer Reply
Understand
Thanks Jahed
Jahed Torres
Jahed Torres Tech Expert & Writer
Maybe you have any other questions?
Customer Reply
Do you have any recommendations me please
To keep secure
Based on your experience
Jahed Torres
Jahed Torres Tech Expert & Writer
Do not download suspicious files or open suspicious links
And keep your passwords updated as often as possible
Customer Reply
Updated you mean changing passwords often?
Jahed Torres
Jahed Torres Tech Expert & Writer
Yes
Customer Reply
Ok Jahed thanks
I had so many doubts
And i really wanted to talk to an cyber expert
Jahed Torres
Jahed Torres Tech Expert & Writer
I'm glad to be able to help you)
Is there anything else I can help you with?
Customer Reply
Even i removed all viruses and everything look fine i still have doubts like someone else was with me in pc hahah
Jahed Torres
Jahed Torres Tech Expert & Writer
I see
He won't got access to your PC when you've removed those virus files
Customer Reply
Ok Jahed, thanks for your responses
I wish you having a good time
Jahed Torres
Jahed Torres Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
No thanks, you've responded all doubts i had
Jahed Torres
Jahed Torres Tech Expert & Writer
Thank you for chatting with us today!
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