Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Open the Settings app. Tap your name, then tap Subscriptions. Tap the name of the subscription that you want to change. Tap See All Plans.
There you can find your subscriptions.
The first thing says, "You do not have any subscriptions."
Noted, thank you.
Please, follow the instruction:
Open Settings>Your Name>iCloud>Manage Storage>Change Storage Plan.
I see that. I'm not very tech savvy, so tell me what I'm storing each month
You are being charged because you have subscribed to an iCloud storage plan.
You can downgrade to the free 5GB storage plan.
Is the information stored anywhere else?
In your iCloud storage.
If I decide to keep the storage plan, I want to change to payment via a different credit card.
I don't want to risk losing anything
You can change it to the smaller and free one. You can also change your card.
I'm storing 71 GB on my phone, but can I lose the information, pics, etc if my phone goes bad or I lose it?
Sure. That`s why the storage exists.
Your information is saved in your iCloud storage.
Okay, I'd like to change my card, please.
Cancel the card ending in *****
Done.
Is there anything else I can do for you today?
Will the old payment card be deleted?
Can you tap on it and delete it?
Got it!!! Many thanks for your kind help
Is there anything else I can do for you today?
I think I'm good to go. :)
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