Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Open the Settings app. Tap your name, then tap Subscriptions. Tap the name of the subscription that you want to change. Tap See All Plans.
There you can find your subscriptions.
Open the Settings app. Tap your name, then tap Subscriptions. Tap the name of the subscription that you want to change. Tap See All Plans.
There you can find your subscriptions.
Customer Reply
The first thing says, "You do not have any subscriptions."
Noted, thank you.
Please, follow the instruction:
Open Settings>Your Name>iCloud>Manage Storage>Change Storage Plan.
Please, follow the instruction:
Open Settings>Your Name>iCloud>Manage Storage>Change Storage Plan.
Customer Reply
I see that. I'm not very tech savvy, so tell me what I'm storing each month
You are being charged because you have subscribed to an iCloud storage plan.
You can downgrade to the free 5GB storage plan.
You can downgrade to the free 5GB storage plan.
Customer Reply
Is the information stored anywhere else?
In your iCloud storage.
Customer Reply
If I decide to keep the storage plan, I want to change to payment via a different credit card.
I don't want to risk losing anything
I don't want to risk losing anything
You can change it to the smaller and free one. You can also change your card.
Customer Reply
I'm storing 71 GB on my phone, but can I lose the information, pics, etc if my phone goes bad or I lose it?
Sure. That`s why the storage exists.
Your information is saved in your iCloud storage.
Your information is saved in your iCloud storage.
Customer Reply
Okay, I'd like to change my card, please.
Cancel the card ending in *****
Cancel the card ending in *****
1. Go to Settings > [Your Name] > Payment & Shipping.
2. If prompted, enter your Apple ID details to sign in.
3. Tap Add Payment Method and fill in the necessary details to add a new payment method to your account.
4. Tap an existing payment method to update the details for it.
2. If prompted, enter your Apple ID details to sign in.
3. Tap Add Payment Method and fill in the necessary details to add a new payment method to your account.
4. Tap an existing payment method to update the details for it.
Customer Reply
Done.
Is there anything else I can do for you today?
Customer Reply
Will the old payment card be deleted?
Can you tap on it and delete it?
Customer Reply
Got it!!! Many thanks for your kind help
Is there anything else I can do for you today?
Customer Reply
I think I'm good to go. :)
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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