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*****
Nice to meet you, *****!
So you are not receiving the emails on one of your email accounts in Thunderbird?
What do you mean by "not loading"?
The emails are being received by the TDS portal but are not showing up in the account inbox after Friday at 3:10 PM
Got it.
Let's try to repair your inbox folder.
Open Thunderbird and select the folder in which the email is present which you want to view.
Next, right-click on the selected folder and choose the Properties option.
Now, you will see the Repair Folder button in the Folder Properties. Click on the Repair Folder > OK.
After the completion of the repair process, try to open and view the emails again.
I tried Folder Repair and nothing happened.
Got it.
Let's Rebuild Folders in Mozilla Thunderbird.
Before implementing the steps, make sure that Thunderbird is closed and is not running in the background.
Here are the steps:
I'm trying to find the Inbox.msf file
Got it.
It should be in ImapMail or Mail folder.
found it and deleted it
Got it.
Now, restart Thunderbird. It will rebuild the MSF file and show all the messages.
nothing happened
Are you sure that you deleted the needed file?
I'll look again.
Ok.
Did you close Thunderbird before deleting the file?
I X'd the window.
Got it.
Did you terminate the background processes?
not sure. I'll go to Task Manager and stop the pr ocess
OK it is not running in Task Manager. Should I open it again?
Hold on. Did you double-check that the needed file was removed?
Yes.
Ok. Please start Thunderbird and try checking your inbox.
still no emails loading
Got it. Did you try removing the account and then adding it back?
no Which account?
I'm sorry, I mean your email account on Thunderbird, on which you do not receive emails.
To delete an account, select it in the left pane of Account Settings, then Account Actions at the bottom of the left pane, Remove Account.
It's gone
Ok.
Please try adding the account again.
I had to find the password
Sure.
Do you need help resetting the password?
No, I found the one it likes. It seems to be reloading the emails.
Ok. Keep me updated, please :)
Finally I have 39 unread messages. Thank you very much.
You are welcome :)
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