Hello, thank you for using Howly.
Could you tell me the error message you see on the screen if there is any?
My iphone won do anything but keeps flashing Verifying update for hours now
I see. What troubleshooting have you done so far?
clicking the volume buttons then the right side button. It does nothing
I can't dial, I cant get to settings.
If your iPhone has been stuck on "Verifying Update" for hours, it is likely that the update process has failed to complete properly. This can happen for a variety of reasons, including poor internet connectivity, insufficient storage space, or a software glitch.
Let's try force restarting your iPhone:
did nothing, only brings up Siri
I see. Let's do it in this order then:
It's important to make sure that you press and release the Volume buttons quickly and then hold the Side button until the Apple logo appears.
ok got the logo
Great! If the force restart successfully resolved the issue and your iPhone has restarted, you should check to see if the software update has completed or if it needs to be downloaded again.
how would I do that ?
To check the status of the update, please, do the following:
looks like its working. says it will take about 3 min. Will you stay with me to make sure this works please
Of course, I'll be here!
Let me know once the update is over and if working properly
says its ios16.4.1 less than 1 min remaining right now
Now it says preparing update
It means that your iPhone is working on preparing the software for installation. This process can take a few minutes, depending on the size of the update and the speed of your iPhone.
The bar indicates the preparing update process is about 2/3 done.
the blue bar is moving very very slow. Maybe at 3/4 now
It's okay, it just depends on the speed of the phone
now it just show the apple logo and a small bar below it thats maybe 10
In some cases, the update process may take some time to complete, especially if the update is large. Let's give it some time to see if it progresses further.
It did progress all the way real fast and now shows only the apple logo with the same bar . Now it looks like my phone is back to normal
If your iPhone has progressed through the update process and is now displaying only the Apple logo with the progress bar, it's possible that the update is still completing, and your iPhone will restart once the progress bar reaches 100%.
Or has it restarted yet?
Thanks. You were very helpful.
I'm glad I was able to help you. Is there anything else I can do for you today?
I don't think so. Once more THANK YOU !
Thank you for chatting with us today!
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