Updated: May 20, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I switched my land line to xfinith and expanded my service

I was given a new box to install. I have two boxes behind my monitor. One is a small roughly square box about 1 inch thick, the other is larger irregular shape with several antenna attached. I do not know which this new box is to replace.

Short summary:

Replace the box without antennas by disconnecting power, removing cables, and connecting a new box.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Are there any indications on the box?

Customer Replay

are you asking about the new box?

I am talking about boxes behind your monitor

Customer Replay

the small one has DCP3008 on it. the larger one has NETGEAR ON IT.

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What land line did you use before?

Customer Replay

it was CenturyLink

Top answer

You need to change the one without antennas

Customer Replay

thank you.

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

nope, thanks

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If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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Invalid Date
I'm a bit disappointed with xfinity's landline service. The call quality has been inconsistent, and I've experienced a few dropped calls 😔
Invalid Date
Does xfinity offer any additional features with their landline service?

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