Updated: May 20, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I switched my land line to xfinith and expanded my service

I was given a new box to install. I have two boxes behind my monitor. One is a small roughly square box about 1 inch thick, the other is larger irregular shape with several antenna attached. I do not know which this new box is to replace.

Short summary:

Replace the box without antennas by disconnecting power, removing cables, and connecting a new box.

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Are there any indications on the box?

Customer Replay

are you asking about the new box?

author

I am talking about boxes behind your monitor

Customer Replay

the small one has DCP3008 on it. the larger one has NETGEAR ON IT.

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author

What land line did you use before?

Customer Replay

it was CenturyLink

author
Top answer

Ok
You need to change the one without antennas

Customer Replay

thank you.

author

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

nope, thanks

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author

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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Comments

2 comments
Glint
Invalid Date
I'm a bit disappointed with xfinity's landline service. The call quality has been inconsistent, and I've experienced a few dropped calls 😔
Maximus
Invalid Date
Does xfinity offer any additional features with their landline service?

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