Updated: March 22, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I signed and paid for paramount plus and there is no log in icon

author



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!
Have you already signed up for Paramount Plus?

image

author




I signed up and paid for paramount plus and it won’t let me in. I looked on the site and it says click on SIGN IN. there is NO SIGN IN ICON

Customer Replay


On which device are you trying to sign into?

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author


I specifically want to watch Sun Records
there is no search bar
I have iPhone 6 plus

Customer Replay


Do you use the Paramount Plus mobile app ?

author


i wasn’t told to get that app

Customer Replay


Are you trying to sign into the account on the website in your browser?

author


i got a email saying welcome to paramount plus

Customer Replay


Do you want to watch it on your iPhone?

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author


idk what u mean
yes

Customer Replay


Please, follow the link below and install the app:


https://apps.apple.com/us/app/paramount/id530168168

author




how else would I watch it
what if that doesn’t work

Customer Replay


Please, install the app and let me know about your result.

author


Ok I did now what it still doesn’t give me a search bar!!!!

Customer Replay


Could you please show me what do you see when you open the app?
Maybe share a screenshot?

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author


it goes straight to cartoons

Customer Replay


Could you please take a screenshot for me so I'd be able to get a visual ?

author


Visitor uploaded: Screenshot.png


Got it, thanks!
Here it is.
Expert uploaded: Screenshot.png

Ok I don’t want to watch animated shows where is a search bar


When you click on "Search", you can type any movie or show you'd like, animated or not :) Try it!

Customer Replay


Ok it worked thanks

author


Great to hear that!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/357867cb-a605-4054-2931-6e69c3bd6900/width=80
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619 resolved issues
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