Updated: March 22, 2023
362 Views
Was it helpful?
author
by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I signed and paid for paramount plus and there is no log in icon



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****


Nice to meet you, *****!
Have you already signed up for Paramount Plus?

image




I signed up and paid for paramount plus and it won’t let me in. I looked on the site and it says click on SIGN IN. there is NO SIGN IN ICON

Customer Replay


On which device are you trying to sign into?

banner 3


I specifically want to watch Sun Records
there is no search bar
I have iPhone 6 plus

Customer Replay


Do you use the Paramount Plus mobile app ?


i wasn’t told to get that app

Customer Replay


Are you trying to sign into the account on the website in your browser?


i got a email saying welcome to paramount plus

Customer Replay


Do you want to watch it on your iPhone?

banner 6


idk what u mean
yes

Customer Replay


Please, follow the link below and install the app:


https://apps.apple.com/us/app/paramount/id530168168




how else would I watch it
what if that doesn’t work

Customer Replay


Please, install the app and let me know about your result.


Ok I did now what it still doesn’t give me a search bar!!!!

Customer Replay


Could you please show me what do you see when you open the app?
Maybe share a screenshot?

banner 9


it goes straight to cartoons

Customer Replay


Could you please take a screenshot for me so I'd be able to get a visual ?


Visitor uploaded: Screenshot.png


Got it, thanks!
Here it is.
Expert uploaded: Screenshot.png

Ok I don’t want to watch animated shows where is a search bar


When you click on "Search", you can type any movie or show you'd like, animated or not :) Try it!

Customer Replay


Ok it worked thanks


Great to hear that!

Get answers until you're satisfied

14 verified experts are online now

Expert's Assistant

Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your TV problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info