Updated: March 25, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I see a recurring charnge from Apple for 39.95 since July.

I don't see this charge in any of my apple charges.
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Where do you see it?

Customer Replay

on my credit card.

author

Have you received any emails from Apple regarding the charges?

image

Customer Replay

I want to know what this is, and if a vendor is charging me through apple to put an end to it and get a refund
no.

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author

Please, check your email, especially the Spam and Trash folders.

Customer Replay

nothing there
CAn you help me?

author

I will do my best, *****!

Customer Replay

17-Jul-22 APPLE.COM/BILL ***** CA Digital Account Number *****

author

What bank do you use?

Customer Replay

Citicard.

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author

Thank you for clarifying!

Customer Replay

I will dispute charges but first I need to know 1. what these charges are for, 2. try to cancel through apple first.

author

Okay, we will work on that together, no worries.
To see your purchase history, go to reportaproblem.apple.com .
Sign in with your Apple ID.
A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a
family member.
To see the full receipt including tax, tap or click the date.

Customer Replay

Found it!
This is for hire care giver. Was supposed to get canceled after one month.
Can I get a refund for the subsequent three months?

author

So you want to get a refund for this Apple charge, correct?

Customer Replay

Correct, for the months of Aug, Sep and Oct and cancel the subscription.

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author

Sign in to reportaproblem.apple.com .
Tap or click "I'd like to," then choose "Request a refund."
Choose the reason why you want a refund, then choose Next.
Choose the app, subscription, or other item, then choose Submit.
And here is how you can cancel the subscription:
Open the Settings app.
Tap your name.
Tap Subscriptions.
Tap the subscription.
Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.

Customer Replay

Thank you so much for your help. Much appreoiated.

author

Do you have any additional questions I can help you with?

Customer Replay

No, that would be all. You have been most helpful.

author

We are glad that you have resolved your issue using Howly!

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