I need to do a factory reset on an iPhone XR

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!

Would you like to back up your phone into iCloud before reset?

Great!
Do you prefer performing a factory reset through Setting on your phone or iTunes on your computer?

Got it
Please follow these steps:
1. From the Home Screen of your iPhone XR, tap Settings.

2. Scroll down and then tap General.
3. Scroll down again, and tap Reset.
4. Under Reset, tap Erase All Content and Settings. Remember: Doing the process will delete all the save files in your device. Make sure that you have already backed up all data, files, photos and videos that you want to keep. If you have set up an unlock code or PIN on your handset, enter the correct code to continue.
5. Then, tap Erase iPhone. Enter your Apple ID if needed, and then tap Erase.
6. Tap Erase iPhone once again. It may take a minute or two for the reset process to be completed. You
will see the Welcome Screen, and will be asked to swipe to continue.
Let me know how everything is going and please notify me if you need any additional help

Got it

Okay, got it

Let me know when it turns on completely
Okay, that's great
That means that the reset is complete

You're welcome!
Is there anything else I can do for you today?

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