Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Nice to meet you too
Would you like to back up your phone into iCloud before reset?
already did
Great!
Do you prefer performing a factory reset through Setting on your phone or iTunes on your computer?
settings on my phone
Got it
Please follow these steps:
Let me know how everything is going and please notify me if you need any additional help
iphone is turning on
Got it
battery was low, had to charge
Okay, got it
just told me hello
Let me know when it turns on completely
Okay, that's great
That means that the reset is complete
thanks
You're welcome!
Is there anything else I can do for you today?
that everything
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
you too
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