Updated: March 16, 2023
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by Bohdan Kozachuk
Tech Expert & Writer
613 resolved issues

I need to do a factory reset on an iPhone XR

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

Nice to meet you too

Would you like to back up your phone into iCloud before reset?

Customer Replay

already did

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Do you prefer performing a factory reset through Setting on your phone or iTunes on your computer?

Customer Replay

settings on my phone

Got it
Please follow these steps:

  1. From the Home Screen of your iPhone XR, tap Settings.

Customer Replay
  1. Scroll down and then tap General.
  2. Scroll down again, and tap Reset.
  3. Under Reset, tap Erase All Content and Settings. Remember: Doing the process will delete all the save files in your device. Make sure that you have already backed up all data, files, photos and videos that you want to keep. If you have set up an unlock code or PIN on your handset, enter the correct code to continue.
  4. Then, tap Erase iPhone. Enter your Apple ID if needed, and then tap Erase.
  5. Tap Erase iPhone once again. It may take a minute or two for the reset process to be completed. You
    will see the Welcome Screen, and will be asked to swipe to continue.

Let me know how everything is going and please notify me if you need any additional help

iphone is turning on

Customer Replay

Got it

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battery was low, had to charge

Customer Replay

Okay, got it

just told me hello

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Let me know when it turns on completely
Okay, that's great
That means that the reset is complete

Customer Replay

You're welcome!
Is there anything else I can do for you today?

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that everything

Customer Replay

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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