Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
*****
Nice to meet you, *****!
Do you use outlook?
Yes
Do the following steps, please:
I can't remember my password but my password to open my phone is ***** if this helps
Ok, got it
*****, go to this link : https://account.live.com/ResetPassword.aspx
And follow the prompts
Thank you
Is there anything else I can do for you today?
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