Updated: March 21, 2023
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by Jessica Miller
Tech Expert & Writer
667 resolved issues

I have lost my liveshow facebook videos since 19 to 27 of dec 2022

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you tell me is the videos you posted by your own? Right?

Customer Replay

No I did posted it by myself, we created page in Africa, South Sudan, Rumbek, name is ***** page, number +******

OKay got it
Let me clarify please

Customer Replay

Thank you
Oky

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You made a stream videos on your FB account, it was on your page and then it disappeared? Am I right?

image

Customer Replay

We lost live show videos from 19, 24, 25, 26, 27 of dec 2022
yes

Okay, thank you
Facebook allows its users to set the settings for auto-deletion of old live videos. In that case, if any user doesn’t change the auto-delete of old live videos, then the live videos on Facebook stay for 30 days after the live session has been conducted.
During these thirty days sessions, viewers who have missed the live session or want to see the live video can watch it from Facebook by visiting the user profile. Once the 30 days get over, the live video would get automatically deleted by Facebook.

Customer Replay

I see

Please, try to follow these steps.
To restore your archived content:

  1. You can restore your archived content in your activity log.
  2. Tap menu in the top-right corner of Facebook, then tap your name.
  3. Tap below your profile picture, then tap Activity log.
  4. At the top of your activity log, tap Archive. From here:
  5. If you see the content you want to restore:
  6. Tap the square next to the content.
  7. Tap Restore, then tap Yes to confirm.
  8. If you can't see the content that you'd like to restore:
  9. Tap Filters at the top, then filter your content and follow the on-screen directions.
  10. When you find what you'd like to restore, tap the square next to the content.
  11. Tap Restore, then tap Yes to confirm.
Customer Replay

Any chance we can get them back from data please

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Try to follow the steps above, please

Customer Replay

Oky thank you
So it will be there

Try please and tell me how it goes

Customer Replay

oky

I am here to assist you!

Customer Replay

Oky thank you

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Customer Replay

Let me check
I will get back to you

I will wait for you!

Customer Replay

Thank you
We are getting them
We will contact you next time

That's fine!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you

Customer Replay

You have a nice day and be bless

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

Bye

Thank you!

Customer Replay

Oky thank you

Have a nice day! 🖐

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