Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you tell me is the videos you posted by your own? Right?
No I did posted it by myself, we created page in Africa, South Sudan, Rumbek, name is ***** page, number +******
OKay got it
Let me clarify please
Thank you
Oky
You made a stream videos on your FB account, it was on your page and then it disappeared? Am I right?
We lost live show videos from 19, 24, 25, 26, 27 of dec 2022
yes
Okay, thank you
Facebook allows its users to set the settings for auto-deletion of old live videos. In that case, if any user doesn’t change the auto-delete of old live videos, then the live videos on Facebook stay for 30 days after the live session has been conducted.
During these thirty days sessions, viewers who have missed the live session or want to see the live video can watch it from Facebook by visiting the user profile. Once the 30 days get over, the live video would get automatically deleted by Facebook.
I see
Please, try to follow these steps.
To restore your archived content:
Any chance we can get them back from data please
Try to follow the steps above, please
Oky thank you
So it will be there
Try please and tell me how it goes
oky
I am here to assist you!
Oky thank you
Let me check
I will get back to you
I will wait for you!
Thank you
We are getting them
We will contact you next time
That's fine!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you
You have a nice day and be bless
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Bye
Thank you!
Oky thank you
Have a nice day! 🖐
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