Hello, thank you for using Howly.
Do you have a Wi-Fi network?
yes
the printer is connected to wi fi but not to my computer. they are asking for wsp
You see WPS notice on the HP printer and on the computer?
on the computer
its asking for the wps on the printer
Do you the PC or the Laptop?
laptop
Got it
On the printer's control panel, go to "Wireless Settings" and select "Wireless Setup Wizard." Follow the on-screen instructions to connect the printer to your Wi-Fi network
the printer is connected to my wi fi network, it's not connected to my laptop
When I try to connect to my laptop it asks for the WPS number
Try to enter your Wi-Fi network password
No, they are asking for the Wps that is on the printer or with the printer paperwork
The WPS pin may be located on a label or a card that came with your printer. Look for a sticker with a series of numbers, usually labeled as "WPS PIN."
ok
its nowhere to be found on the printer
I don't have the paperwork that came with the printer
Please follow the instructions
ok
thank you very much, I got it
Good job
Do you have any additional questions I can help you with?
No, thank you. you've been very helpful
You are welcome
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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