Updated: March 26, 2023
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by Anton Khomyk
Tech Expert & Writer
993 resolved issues

I have an HP3752 and am having a problem connecting it to my computer.

It is asking for WSP and I don't have that

Hello, thank you for using Howly.
Do you have a Wi-Fi network?

Customer Replay

yes
the printer is connected to wi fi but not to my computer. they are asking for wsp

You see WPS notice on the HP printer and on the computer?

image

Customer Replay

on the computer
its asking for the wps on the printer

Do you the PC or the Laptop?

Customer Replay

laptop

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Got it
On the printer's control panel, go to "Wireless Settings" and select "Wireless Setup Wizard." Follow the on-screen instructions to connect the printer to your Wi-Fi network

Customer Replay

the printer is connected to my wi fi network, it's not connected to my laptop
When I try to connect to my laptop it asks for the WPS number

Try to enter your Wi-Fi network password

Customer Replay

No, they are asking for the Wps that is on the printer or with the printer paperwork

The WPS pin may be located on a label or a card that came with your printer. Look for a sticker with a series of numbers, usually labeled as "WPS PIN."

Customer Replay

ok
its nowhere to be found on the printer
I don't have the paperwork that came with the printer

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Please follow the instructions

  1. Go to the control panel
  2. Press and hold the information and wireless button until the printer sends a command to print a page.
  3. Check the printout and look for the WPS PIN on the page it also says that - good for 5 minutes from the time this report was printed.
  4. Use this WPS pin number for your use.
Customer Replay

ok
thank you very much, I got it

Good job
Do you have any additional questions I can help you with?

Customer Replay

No, thank you. you've been very helpful

You are welcome
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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