I have an error020

Nice to meet you, *****!
Can you please explain the issue in detail? How did this error appeared?

What model of TV do you have?

Okay, good.

Got it.
So, the issue number is 020, right?

Have you tried to reboot your TV?

One moment, please.

1. Switch on your Skyworth TV.
2. Press the “Home” button on the remote control.
3. Go to the “Settings/Gear” icon present at the top right side of the screen, and press “OK.”
4. Now in the settings, scroll down to the “Device Preferences” option and press “OK.”
5. Next, in the device preferences menu, scroll all the way down, select the “Reset” option, and press “OK.”
6. Another sub-menu will appear. You will need to select the “Reset” option again and press “OK.”
7. After that, the TV will reboot twice, and the whole process will take around 3 to 4 minutes. So be patient while it restores your Skyworth TV to default settings.

Take your time.