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*****
Nice to meet you, *****!
Can you please explain the issue in detail? How did this error appeared?
it just came on when I was watching tv
What model of TV do you have?
hang on I have to check
Okay, good.
its a skyworth
Got it.
So, the issue number is 020, right?
yes
Have you tried to reboot your TV?
how do I do that
One moment, please.
ok
ok thanks
I will try that
Take your time.
Ok
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It’s working thank you
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