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I have access issue to my FB account
Short summary:
- Go to facebook.com/login/identify
- Find your account by searching for your phone number.
- Select “No longer have access to these?”.
- Select "I cannot access my email".
- Add a new email address.
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you tell me the name of the service?
Access to my account issue
Where is your account placed?
Facebook?
Yes
Facebook
Do you remember the email that is connected to your FB page?
No
We remember the number
Phone number?
Yes
I would recommend the following steps:
- Go to facebook.com/login/identify
- Find your account by searching for your phone number.
- Select “No longer have access to these?”.
- Select "I cannot access my email".
- Add a new email address.
Yesss
I can see the profile now
Great!
Oh God thank youuu
Very much!
You are awesome
We are always ready to help!
I am so pleased to see your issue got resolved!
It was my favorite account
Please let me know if you have any other questions and I'll be happy to clarify them for you!
Okay
Can I contact you again?
Sure
In case I need more info
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
Okay thank youuu
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
