Updated: March 27, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I have a question iam being charged twice for peacock why????

Hello, thank you for using Howly.
Have you checked your billing history?

Customer Replay

I got charged twice last month too!!

One charge is for Peacock Premium and the second is for Peacock Premium Plus. The two charges may not occur at the same time or at the same frequency (for instance, if you signed up for Peacock Premium Plus at a later date than when you signed up for Peacock Premium).


Customer Replay

ok can i cancel one I don’t need both

To cancel (or downgrade) your Peacock plan, please follow the steps below:

  1. Log in to your account: https://www.peacocktv.com/account/plans
  2. Go to Plans & Payments.
  3. Then click on Change Plan.
  4. Check Peacock Free to switch plans at the end of your current billing cycle.
  5. Once confirmed, you will see a confirmation message on the screen and receive a confirmation email, which may take a few hours.
Customer Replay

ok thank u!!

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Do you have any additional questions I can help you with?

Customer Replay

no not at this moment.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay


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