Updated: March 27, 2023
87 Views
Was it helpful?
author
by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I have a question iam being charged twice for peacock why????

author

Hello, thank you for using Howly.
Have you checked your billing history?

Customer Replay

I got charged twice last month too!!

author

One charge is for Peacock Premium and the second is for Peacock Premium Plus. The two charges may not occur at the same time or at the same frequency (for instance, if you signed up for Peacock Premium Plus at a later date than when you signed up for Peacock Premium).

image

Customer Replay

ok can i cancel one I don’t need both

author

To cancel (or downgrade) your Peacock plan, please follow the steps below:

  1. Log in to your account: https://www.peacocktv.com/account/plans
  2. Go to Plans & Payments.
  3. Then click on Change Plan.
  4. Check Peacock Free to switch plans at the end of your current billing cycle.
  5. Once confirmed, you will see a confirmation message on the screen and receive a confirmation email, which may take a few hours.
Customer Replay

ok thank u!!

banner 3
author

Do you have any additional questions I can help you with?

Customer Replay

no not at this moment.

author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

youtoo

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/8e41b28f-0c78-4734-02dc-f42efb501700/width=80
Our expert Mykola is online and ready to resolve your issues
689 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Mary S.

Expert's Assistant

Mary S.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info