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I have a question iam being charged twice for peacock why????
Hello, thank you for using Howly.
Have you checked your billing history?
I got charged twice last month too!!
One charge is for Peacock Premium and the second is for Peacock Premium Plus. The two charges may not occur at the same time or at the same frequency (for instance, if you signed up for Peacock Premium Plus at a later date than when you signed up for Peacock Premium).
ok can i cancel one I don’t need both
To cancel (or downgrade) your Peacock plan, please follow the steps below:
- Log in to your account: https://www.peacocktv.com/account/plans
- Go to Plans & Payments.
- Then click on Change Plan.
- Check Peacock Free to switch plans at the end of your current billing cycle.
- Once confirmed, you will see a confirmation message on the screen and receive a confirmation email, which may take a few hours.
ok thank u!!
Do you have any additional questions I can help you with?
no not at this moment.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
youtoo
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