Updated: April 02, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

I have a Garmin Approach S12 It is fully charged

It is frozen showing the time. I cannot get it to respond to any of the four control buttons. I have left it off the power cord for over 24hours and it still shows up fully charged and frozen. The only movement I get is when the minute time changes.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Have you tried to reset your watch?

Customer Replay

It is frozen. None of the buttons do anything. The watch is fully charged for two days now. Only shows the time.

Please try pressing and holding the Power button for about 1 minute. The watch should completely shut down

Customer Replay

Thanks it seems to be working now.

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Okay, great!
Do you have any other questions or issues I could help you with?

Customer Replay

no thank you

Please feel free to contact us at any time. We'll be happy to help you.

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