Created: November 29, 2022

I have a Garmin Approach S12 It is fully charged

It is frozen showing the time. I cannot get it to respond to any of the four control buttons. I have left it off the power cord for over 24hours and it still shows up fully charged and frozen. The only movement I get is when the minute time changes.
Last Edit: January 6, 2023
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Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Nice to meet you, *****!
Have you tried to reset your watch?
Customer Reply
It is frozen. None of the buttons do anything. The watch is fully charged for two days now. Only shows the time.
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay
Please try pressing and holding the Power button for about 1 minute. The watch should completely shut down
Customer Reply
Thanks it seems to be working now.
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay, great!
Do you have any other questions or issues I could help you with?
Customer Reply
no thank you
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay
Please feel free to contact us at any time. We'll be happy to help you.

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