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*****
Nice to meet you, *****!
My phone is not working. I have unplugged it and taken out the battery and nothing worked
Can you please specify both the brand and the model of your phone?
This is my home phone. I don't know either
It's a white square
Is it a landline phone?
Yes
Is it Panasonic?
It doesn't say
There is a model number on the back. It's LVP2
Good.
Is that phone old?
No. I just got it 2 weeks ago. It's an exchange for the same phone I had before
Thank you for your clarification.
When I got it and it was downloading I got a phone call and the download stopped
Noted.
The phone is totally not working now. Earlier I had a dial tone. Now the little screen on the box is blaack
Please try to make a reset (on the back of the unit) for 3 seconds to turn the device off.
Remove the battery cover (on the bottom of the device).
Using a paper clip or other small tool, press and release the Reset button.
Replace the battery cover.
Thank you! It's working!!!
It works! Thanks
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No. Thank you so much
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