
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Is your Snapchat connected to the email address *****@hotmail.com?

Is your Snapchat connected to the email address *****@hotmail.com?

Customer Reply
Yes

Do you have access to the *****@hotmail.com mailbox?
Customer Reply
Yes

Great!
To reset your password via Email from the Snapchat Log In screen:
1. Tap ‘Forgot your password?’
2. Then select how you would like to reset your password - via email
3. You should receive a password reset link via email to the *****@hotmail.com
4. Click the URL - if you cannot click the URL, please copy and paste the URL into your browser
5. Enter your new password
To reset your password via Email from the Snapchat Log In screen:
1. Tap ‘Forgot your password?’
2. Then select how you would like to reset your password - via email
3. You should receive a password reset link via email to the *****@hotmail.com
4. Click the URL - if you cannot click the URL, please copy and paste the URL into your browser
5. Enter your new password
Customer Reply
Thanks

Please let me know once it's done.
Customer Reply
Yes
thankz
all done
thankz
all done

Is it done?
Customer Reply
yes

Great, everything is good now?
Customer Reply
yes
thankz
thankz

Perfect.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No thankz

You're welcome!
I am so pleased to see your issue got resolved!
I am so pleased to see your issue got resolved!
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