Updated: March 15, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

I forget my Snapchat password

but I lost the phone number

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Is your Snapchat connected to the email address *****@hotmail.com?

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Customer Replay

Yes

Do you have access to the *****@hotmail.com mailbox?

Customer Replay

Yes

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Great!
To reset your password via Email from the Snapchat Log In screen:

  1. Тap ‘Forgot your password?’
  2. Then select how you would like to reset your password - via email
  3. You should receive a password reset link via email to the *****@hotmail.com
  4. Click the URL - if you cannot click the URL, please copy and paste the URL into your browser
  5. Enter your new password
Customer Replay

Thanks

Please let me know once it's done.

Customer Replay

Yes
thankz
all done

Is it done?

Customer Replay

yes

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Great, everything is good now?

Customer Replay

yes
thankz

Perfect.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thankz

You're welcome!
I am so pleased to see your issue got resolved!

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