I don’t seem to access my outlook

On my iPad it is bringing up and email address into longer use. It keeps telling me I have used to. I keep getting told I have tried to access password too many times

Oleksandr Kamennyi

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay

*****

Oleksandr Kamennyi

Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I have been trying to access my outlook a/c but told I have tried too manytimes
It tells me my password is wrong

Oleksandr Kamennyi

Please provide me with your email address.

Customer Replay

*****@hotmail.com
I also have an issue with an unused email address interfering
When I put password in it says trying to authenticate but comes back asking for password again

Oleksandr Kamennyi

Do you have an authenticator app?

Customer Replay

Oleksandr Kamennyi

Do you have access to this email address - *****@gmail.com

Customer Replay

Yes

Oleksandr Kamennyi

Great!
Please try to recover your account by following these steps:

Go to - https://account.live.com/password/reset
Enter your email address
Choose "Use a different verification option"
Click on the option with your email - *****@gmail.com and enter it into the field
Then choose "Get code"

Customer Replay

An email address …@emmanuel.com interferes