Updated: May 09, 2023
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by Mia Green
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612 resolved issues

I do not understand user manual for costway washing machine fp10219us

i cannot get it started

Short summary:

  1. Plug in the washing machine.
  2. Press the Water Level button and select the desired water level.
  3. Choose the mode/program you need.
  4. Press Start/Pause button.
  5. Close the lid if it is not closed yet, then check if the E2 error message disappears.
  6. Wait for the washing machine to finish washing.
  7. To change the mode of the washing machine, press the Pause button and select a different program.
  8. Press Start/Pause button again to start the new program.

Hello, thank you for using Howly.
Can I have the model number of your Costway washing machine?

Customer Replay

fp10219us

image


Thank you for the provided information!
Can you please tell me what difficulties you have? What stage of installing or using are you at now?

Customer Replay

trying to start the washing

Is it already plugged in?

Customer Replay

yes

banner 3

Noted
What do you see on the control panel?

Customer Replay

5l

Got it
Do you see the Power button?

Customer Replay

yes

Do you see the buttons to choose the mode/program?

Customer Replay

yes

banner 6

What happens when you select one of them?

Customer Replay

i have the 5l

After selecting the mode, you need to set time

Customer Replay

when i press program after 5l it only goes 10

Got it. Was the detegrent put into the tub?

Customer Replay

no

banner 9

Noted
What happens when you set the water level? You need to press WATER LEVEL

Customer Replay

i press water level to 5l, it goes to 1
it goes to 1 to 10

What level do you currently need?

Customer Replay

5l

Got it, thanks!
Please unplug the washing machine, wait 60 seconds, plug it back and try do the same steps and choose the level you need

Customer Replay

i unpluged it goes to water level. i set to 5l

Ok, good. Do you see the Start button?
Start/Pause

Customer Replay

yes

Press this button

Customer Replay

ok pressed start it goes to e2 and dings

And then nothing happens?

Customer Replay

yes flashes e2

Top answer

Is the top lid closed? E2 indiacted that the lid is opened

Customer Replay

does the lid have to be closed to start this thing

Customer Replay

ok

Top answer

Close the lid and check if the E2 disappeared

Customer Replay

water is pouring in now . have i got the right settings ?

Does anything display on the screen?

Customer Replay

66 -59 i am going back a forth

Is the water still pouring?

Customer Replay

yes can you set the time i donot want an hour wash

There is no way to set the time for this model. It depends on the settings you chose

Customer Replay

it is working. but how do we set the settings

I meant the setting that we already set such as mode and water level
But when the washing is finished, buzzer alarm, power supply cut off automatically

Customer Replay

there is a list such as normal 01, standard 02

The ''normal'' program will take about 40 minutes.

Customer Replay

but how do we set it
it goes to 10 and different settings

After powering on the wasching machine, did you only choose the water level?

Customer Replay

yes

What is washing machine doing now?

Customer Replay

it is washing agetating and flashing 56 - 66

Press the Pause button
What programs do you see except normal and standard?

Customer Replay

47

Do you mean 47 is displaed?

Customer Replay

yes

Are MIN and HOUR shown above and under the number?

Customer Replay

i pressed program to 2 which standard

Ok. Is the machine currently paused?

Customer Replay

no

Did you press the Pause button?

Customer Replay

yes then went to 2

And is it still agetating?

Customer Replay

yes shows bb and 44

Can you please press the Pause button again and tell me if stoped working?

Customer Replay

yes

Is it stopped now?

Customer Replay

yes

Ok, good. Select the Program now
Then, Press Start/Pause button again

Customer Replay

ok done

What is the machine doing now?

Customer Replay

agitating saying 41 - bb

In this case, it is working fine. You just need to wait for the machine to finish washing.

Customer Replay

there are 10 settings ex: 01 normal to 10 air dry. which is the fasted wash

Air dry is a feature that allows washing machines to remove the majority of the moisture from washed garments. It is not faster, it is just another mode.

Customer Replay

is it also a wash cycle #10#10#10#10 - there is a cycle 4 -fast would that be ther fastest

Do you want to change a mode of washing machine?

Customer Replay

after this wash. but what is the best and fastes cycle? does the #10,#10,#10,#10, is it a wash cycle. the instrutions for this terrible.

Could you please provide me with a photo?

Customer Replay

no i donot have a smart phone. 01 normal, 02 standard, 03 strong, 04 fast, 05 soak wash, 06 wash, 07 wash rinse, 08 rinse spin,09 spin, 10 air dry

The fastest mode is 4, but everything depends on your main goal

Customer Replay

can you change program midway thru wash

From 01 to 04 is a speed of washing
From 05-10 are different modes for washing
05 - Soak Function is used to dip clothes in detergent water to remove dirt from the clothes
06 - automatic washing
07 - stops the washing machine from completing the cycle when your not around
08 - rinses the load of clothes and then spins out the moisture from the fabrics for a quick clean-up
09 - works to extract moisture from your clothes at the end of the wash cycle
10 - Air dry is a feature that allows washing machines to remove the majority of the moisture from washed garments. It is not faster, it is just another mode.
Is it the information you needed? If not, tell me please how I can help you

Customer Replay

ok i printed this info. the wash cycle has ended. hopefully, every thing works good next cycle. got it . thankyou.

I am happy that I helped you!
Do you have any additional questions I can help you with?

Customer Replay

no, thank you, bye

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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Comments

2 comments
Phoenix Stone
Invalid Date
Can the Costway washing machine handle large loads of laundry?
DiDi
Invalid Date
I was about to lose my mind trying to figure out what was wrong with my washing machine, but you were able to help me diagnose and fix the issue in no time.

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