Updated: March 10, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

I cannot get back to my streaming for TV.

When the TV times out it goes to the google movie adds. I cannot get back to the TV that is designated for the bedroom. If I press the TV remote it just goes to the Google trailers

Hello, thank you for using Howly.
What app were you using for the streaming?

Customer Replay


And the remote does not work?

Customer Replay

works, but will not let me get back to the bedroom setting on this Sony TV for a live channel

Please try the following from your TV to switch back:

  1. Press the INPUT button on the supplied TV remote.
  2. The input source screen will be displayed on the screen of the TV.
  3. Using the arrow keys, choose one of the input sources on the input selection screen.
  4. Confirm the selection by pressing the Enter button.
Customer Replay

this remote does not show an INPUT button

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Could you please send me a picture of the remote? Or could you provide me with the model of the TV and remote?

Customer Replay

I will have to find the Model number, don't know how to send this picture of the remote
Model number KD-55X80CK


Thank you!
Do you have something like this on your remote?


On your TV, there should be a button located near to the center of the remote, the button will have a TV with an arrow in it.
Could you please try to search for that?

Customer Replay

got it

Please tap on it and choose the correct HDMI source.

Customer Replay

Thank you, we are back to a real TV, thanks

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You're very welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

NO, we are good on this issue, at least i know where the input button is located. This came with no directions.

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay


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