Updated: May 09, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I am unable to sign in on my Hulu app

Short summary:

  1. Restart your phone.
  2. Check if you have a VPN connection on your phone.
  3. If you don't have a VPN, install a VPN app from the App Store.
  4. Open the VPN app and choose the USA gate.
  5. Turn on the VPN connection.
  6. Open the Hulu app.
  7. If you still can't sign in, try accessing Hulu through a web browser on a computer with the VPN connection.
  8. If the issue persists, contact customer support for further assistance.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What application is it?

Customer Replay



Did you forget your password?

Customer Replay

The email & password are correct but its not letting me login
it says to check internet but thats fine as well

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Please try to restart your device.

Customer Replay

and its on my phone
so i should restart my phone?

Yes, please.

Customer Replay


Please inform me about the result.

Customer Replay

Its doing the same thing after i restarted it

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Could you please provide me with a screenshot?

Customer Replay

Its taking forever to send it
its just loading

It seems you have bad internet connection.

Customer Replay

But yourube app is working just fine

Could you try to restart your router or modem?

Customer Replay

im not on wifi its data im actually in India right now

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Do you use VPN?

Customer Replay

with the data? On my phone?
im not sure

On your phone, *****.

Customer Replay

How do i check?

You will see the "vpn" icon on the top of your screen.

Customer Replay

Home screen? It doesn’t say that

You can also try to reinstall the Hulu app.

Customer Replay

Ok i will try that

Customer Replay

I reinstalled the app its doing the same thing

Are you trying to sign in to Hulu with your app? Have you tried signing in to Hulu in the web browser?

Customer Replay

I haveen trying on the app & it hasnt been working. I tried opening the login page on web but it doesn’t load its just a blank page

Please try with your web browser
Preferable on computer

Customer Replay

Well i dont have a computer at the moment im on my phone

Have you already used Hulu before?

Customer Replay

Is it bc im not connected to a vpn?

Hulu does not work in India
You need a VPN to watch
Please check your VPN connection
If it doesn't work - please try with another VPN provider

Customer Replay

how do i connect with a vpn if im not on wifi?

You have to be connected to internet

Customer Replay

That i am
its just not wifi

Do you have internet connection on device you are trying to sign in to Hulu?

Customer Replay

yes thats why this is working
& youtube app and other apps are working fine

Top answer

You just need to install VPN on your device

Customer Replay

okay how can i do that

Could you tell me what device are you using?

Customer Replay


Ok, you need to go into App Store

Customer Replay


Seach up VPN

Customer Replay

I installed it

Okay, did you install VPN app?

Customer Replay


Open it and turn it on

Customer Replay

In the app or settings

Just open the app
Choose the USA gate

Customer Replay

I turned it on & it connected by itself
Idk if its USA gate

ok, try to open Hulu now

Customer Replay


Customer Replay

Thank you so so much

Is there anything else I can do for you today?

Customer Replay

That was all again thank you!

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Invalid Date
Is there any way to tell if Hulu is available in my region before trying to sign in?
Ember Sky
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Thank you so much for your help and for being available 24/7! 🙏🙏

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