Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What application is it?
What application is it?
Customer Reply
hulu
Did you forget your password?
Customer Reply
The email & password are correct but its not letting me login
it says to check internet but thats fine as well
it says to check internet but thats fine as well
Please try to restart your device.
Customer Reply
and its on my phone
so i should restart my phone?
so i should restart my phone?
Yes, please.
Customer Reply
ok
Please inform me about the result.
Customer Reply
Its doing the same thing after i restarted it
Could you please provide me with a screenshot?
Customer Reply
Its taking forever to send it
its just loading
its just loading
It seems you have bad internet connection.
Customer Reply
But yourube app is working just fine
youtube*
youtube*
Could you try to restart your router or modem?
Customer Reply
im not on wifi its data im actually in India right now
Do you use VPN?
Customer Reply
with the data? On my phone?
im not sure
im not sure
On your phone, *****.
Customer Reply
How do i check?
You will see the "vpn" icon on the top of your screen.
Customer Reply
Home screen? It doesn’t say that
You can also try to reinstall the Hulu app.
Customer Reply
Ok i will try that
Okay.
Customer Reply
I reinstalled the app its doing the same thing
Are you trying to sign in to Hulu with your app? Have you tried signing in to Hulu in the web browser?
Customer Reply
I haveen trying on the app & it hasnt been working. I tried opening the login page on web but it doesn’t load its just a blank page
Please try with your web browser
Preferable on computer
Preferable on computer
Customer Reply
Well i dont have a computer at the moment im on my phone
Okay
Have you already used Hulu before?
Have you already used Hulu before?
Customer Reply
yess
Is it bc im not connected to a vpn?
Is it bc im not connected to a vpn?
Hulu does not work in India
You need a VPN to watch
Please check your VPN connection
If it doesn't work - please try with another VPN provider
You need a VPN to watch
Please check your VPN connection
If it doesn't work - please try with another VPN provider
Customer Reply
how do i connect with a vpn if im not on wifi?
You have to be connected to internet
Customer Reply
That i am
its just not wifi
its just not wifi
Do you have internet connection on device you are trying to sign in to Hulu?
Customer Reply
yes thats why this is working
& youtube app and other apps are working fine
& youtube app and other apps are working fine
You just need to install VPN on your device
Customer Reply
okay how can i do that
Could you tell me what device are you using?
Customer Reply
Iphone
Ok, you need to go into App Store
Customer Reply
Ok
then
then
Seach up VPN
Customer Reply
I installed it
Okay, did you install VPN app?
Customer Reply
Yeah
Great
Open it and turn it on
Open it and turn it on
Customer Reply
In the app or settings
Just open the app
Choose the USA gate
Choose the USA gate
Customer Reply
I turned it on & it connected by itself
Idk if its USA gate
Idk if its USA gate
ok, try to open Hulu now
Customer Reply
Ok
ok
Customer Reply
IT WORKED
Thank you so so much
Thank you so so much
Wonderful!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
That was all again thank you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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