Updated: March 31, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

I am unable to access my you tube on my TV

I have signed into Google 4 + times

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you tell me more about that issue? Like, is it a login issue?
Or is it just not working?

Customer Replay

Yes...to get my YouTube open on my TV. My account is current

Your account is what?

Customer Replay

Paid up to date

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Is it just a YouTube, or YouTube TV?

Customer Replay

You Tube


So what do you see when you try to open YouTube? Wrong credentials error?

Customer Replay

That I have been signed out of Google and I need to sign in again to continue.. I have signed in 4 or more times more times and nothing happens
It just asks me to sign in again

When you say "signed in 4 times and nothing happens" you mean that you actually logged in to Google or that all 4 attempts to log in failed?

Customer Replay

It just asks me to sign in again Yes

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Can you try resetting your password?

Customer Replay

I checked my Google account and it is open and active so I don't know what is wrong

Have you logged out of Google on your account and tried to log in again?

Customer Replay

And the password works fine to get into Google

You've checked?
On a different device, not your TV.

Customer Replay

Yes on my phone

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Okay, can you please restart your TV and try to log in again?

Customer Replay

Yes on my phone Okay

Thanks, keep me posted.

Customer Replay


Customer Replay

Well that was too easy. It opened this time thank you for your help

Is there anything else I can do for you today?

Customer Replay

No thank you very much now maybe I can go to bed

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