Updated: April 05, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I am trying to set up a zoom meeting and the password did not work

I tried to set up a new password, and the message says there is no account associated with my email. I've been using my email and password all along until today.

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!
So, you already have an account, right?

Customer Replay


Have you tried to reset the password?

Customer Replay

It says there is no account associated with my email.
That is strange, because I was just on zoom a few days ago.

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Do you have any other emails?
Also, may I know the email that is connected to the account?

Customer Replay


An email with password reset instructions was sent to. Click the reset password link to set a new password.


Customer Replay

The email that was sent is all in a different language.

It may be a system bug, do you see the reset link?

Customer Replay

I changed it to English

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Alright, nice
Have you reset the password?

Customer Replay

I did reset the password and was able to go into my account. Thank you.

Is there anything else I can do for you today?

Customer Replay

That is all for now. Thank you.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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