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I am trying to find out how my wife can take an UBER ride
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
My wife is in South Carolina and needs to get the the Charleston Airport that is like a 2 hour drive.
Understood.
She does not have an Uber account but i do. Can I pay for the trip in advance so that she doesn'
need to worry.
Do you have added credit/debit card to your Uber account?
I have an American Express that I want to use for the trip.
Good.
- Tap the menu icon and select PAYMENT.
- Select your payment option.
Choose 'card'
I'm not sure where I am to push the icon? Please advise
Do you have an Uber app?
yes - Is that where I go? Will I be able to schedule this for this Saturday?
Sure.
Open the Uber app, then tap Schedule or the button that says Now located just to the right of the "Where to?" bar.
I put in the address where she needs to be picked up and they say that's not possible. Now I don't know what to do.
Did they explain why?
Do you have Lyft app?
no, just that it is not a place they can go and that's a surprise and no I don't have a Lyft app. Should I? Is it a better price than Uber?
I'm not sure about the price. But maybe they can pick up your wife?
Should I download it and you can still help me with this trip?
Yes, sure!
Ill do it right now and will be back in touch. Thanks.
Your are welcome!
Take your time!
Im in but they are asking for a name so the driver knows it is me but they will be picking up my wife and not me. So not sure what to do. You can tell I don't use these services very much
You can put your name, it's no problem
I would also recommend that your wife download the Uber app and try to sign in through your account
I'm at lyft but they want me to invite contacts and won't move forward.
Can you close this notification?
If my wife has my credit card number, can she just give that to the driver? Trying to do this in and it isn't working. So simple. I just want to find out if I can pay for either Uber or Lyft in advance. Wish this was easy but it isn't.
Unfortunately, you can only pay in cash or pay within the app
So Lyft has all my information but they are trying to do the trip now. I. know your are trying to help but this is clearly an issue that I can't seem to resolve easily.
Now set your destination, then tap the 'Plan ahead' calendar icon on the ride type selection screen. Tap 'Schedule,' choose a date and time, then tap 'Set pickup time. ' Confirm your pickup and drop-off location, then tap 'Schedule.
if she has my ap on her phone but is not me, will that work? Seems like it would be a problem. OK I will try whaat you just suggested.
She can add your card as a payment method
That seems like the easiest but I got to the locations and schedule on Lyft and now they say there is something wrong and I don't know what it is. It doesn't tell you.
Please write me the location you want to choose
Ok it just came through as booked but I had put my name in there. And it won't be me when they pick her up. So I'm hoping that they have my card and that it is all set. Should I assume that?
Did you enter your card as payment information?
I need to give them my wife's number but it is already done. Yes IU entered by Am Ex card.
It is not necessary if they have your phone number
In this case the driver will contact you
One last question. Will they send me a verification email?? They said it is booked but just need to make sure this all goes smoothly.
I just don't know how I check it?
You will receive an email only at the end of your trip, but you can track your via your phone
As it is, I'm flying down and may be in the air when they call to check. How do I check it on the phone? Do I go to the Lyft app?
Yes
Thanks for your help!
Glad I could help 😊
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