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I am trying to connect my laptop to my Internet
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****
I am at the point to connect to my Internet. It says connect automatically or connect. I cannot figure out how to connect manually
What operational system do you have on your laptop?
Sorry but I am technically challenged so I do not know that answer
Visitor uploaded: Image.jpeg
Thank you
And what happens on the screen if you click on "Connect" button?
I am not able to move from the automatic down to the connect. I tried using the uptown arrow and nothing happened.
Try to use "Tab" button
OK that worked and now it once the network security key and I don’t know what that is.
it is password from your Wifi
I thought I put the correct one in but it was not correct
What kind of error do you see?
It says to push the button on the router so I am going to try that. Hold on
Sure, please inform me if it worked.
I think I am getting connected now thanks for your help
Great!
Is there anything else I can do for you today?
I think I am getting connected It’s looking good and it is updating and restartingnow thanks for your help
Got it!
You’ve been very helpful and I think we’re in good shape so thank you again have a great night
Sure! Good night!
Thank you for chatting with us today!
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