Created: November 29, 2022

I am try to reset my Gmail password but I have for the previous password I used

Last Edit: January 6, 2023
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Chris Wolker
Chris Wolker Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Chris Wolker
Chris Wolker Tech Expert & Writer
Nice to meet you, *****!
Do you have a phone number connected to that Gmail address?
Customer Reply
*****
Chris Wolker
Chris Wolker Tech Expert & Writer
ok
Do you have an access to this number?
Customer Reply
Yes
Chris Wolker
Chris Wolker Tech Expert & Writer
Ok
1. Go to the page https://accounts.google.com/signin/recovery
2. Enter the email, then click "Next".
3. Instead of entering your password, click "Try another way"
4. Enter the phone number.
5. Choose the option "Send a code".
6. Enter code and follow the on-screen instructions.
Customer Reply
Ok thank you
Chris Wolker
Chris Wolker Tech Expert & Writer
Please try this and tell me the result
Customer Reply
I did see an option to put a mobile number
Chris Wolker
Chris Wolker Tech Expert & Writer
Have you clicked another way?
Customer Reply
Yes
Chris Wolker
Chris Wolker Tech Expert & Writer
Can you, please, provide a screenshot of this page?
Customer Reply
It's waiting to load
Chris Wolker
Chris Wolker Tech Expert & Writer
Good.
How's it going?
Customer Reply
It's taking much time to send the photo
Chris Wolker
Chris Wolker Tech Expert & Writer
Okay, take your time
Customer Reply
Ok
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 339868
Chris Wolker
Chris Wolker Tech Expert & Writer
Got it.
In this case, you've made too many attempts. Please, try to make another try in 24 hours.
Do you have any additional questions I can help you with?
Customer Reply
Not yet
Chris Wolker
Chris Wolker Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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