Updated: April 02, 2023
68 Views
Was it helpful?
author
by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I am try to reset my Gmail password but I have for the previous password I used

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Do you have a phone number connected to that Gmail address?

image

Customer Replay

*****

ok
Do you have an access to this number?

Customer Replay

Yes

banner 3

Ok

  1. Go to the page https://accounts.google.com/signin/recovery
  2. Enter the email, then click "Next".
  3. Instead of entering your password, click "Try another way"
  4. Enter the phone number.
  5. Choose the option "Send a code".
  6. Enter code and follow the on-screen instructions.
Customer Replay

Ok thank you

Please try this and tell me the result

Customer Replay

I did see an option to put a mobile number

Have you clicked another way?

Customer Replay

Yes

banner 6

Can you, please, provide a screenshot of this page?

Customer Replay

It's waiting to load

Good.
How's it going?

Customer Replay

It's taking much time to send the photo

Okay, take your time

Customer Replay

Ok
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 339868

banner 9

Got it.
In this case, you've made too many attempts. Please, try to make another try in 24 hours.
Do you have any additional questions I can help you with?

Customer Replay

Not yet

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Website problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info