Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you have a phone number connected to that Gmail address?
Do you have a phone number connected to that Gmail address?
Customer Reply
*****
ok
Do you have an access to this number?
Do you have an access to this number?
Customer Reply
Yes
Ok
1. Go to the page https://accounts.google.com/signin/recovery
2. Enter the email, then click "Next".
3. Instead of entering your password, click "Try another way"
4. Enter the phone number.
5. Choose the option "Send a code".
6. Enter code and follow the on-screen instructions.
1. Go to the page https://accounts.google.com/signin/recovery
2. Enter the email, then click "Next".
3. Instead of entering your password, click "Try another way"
4. Enter the phone number.
5. Choose the option "Send a code".
6. Enter code and follow the on-screen instructions.
Customer Reply
Ok thank you
Please try this and tell me the result
Customer Reply
I did see an option to put a mobile number
Have you clicked another way?
Customer Reply
Yes
Can you, please, provide a screenshot of this page?
Customer Reply
It's waiting to load
Good.
How's it going?
How's it going?
Customer Reply
It's taking much time to send the photo
Okay, take your time
Customer Reply
Ok
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 339868
Visitor uploaded: Screenshot.jpg
Type: image/jpeg
Size: 339868
Got it.
In this case, you've made too many attempts. Please, try to make another try in 24 hours.
Do you have any additional questions I can help you with?
In this case, you've made too many attempts. Please, try to make another try in 24 hours.
Do you have any additional questions I can help you with?
Customer Reply
Not yet
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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