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I am not getting any emails in my yahoo inbox
Short summary:
- Open your Yahoo email.
- Click on the Settings icon in your email inbox.
- Select "More Settings" and then choose "Filters."
- Review each active filter and check the rules to ensure none of them are set up to delete emails.
- If you find any filters that delete emails based on specific criteria, such as your email address or emails from Amazon, click on "Remove" to delete those filters.
- Save the changes after removing the filters.
- Your emails should no longer be redirected to the Trash folder automatically.
Hello, thank you for using Howly.
Please specify if you open Yahoo e-mail through a web browser or through an e-mail app.
no it is on my computer. No ap used
Got you!
Let's check if there are filters that automatically move e-mails to your trash folder.
ok how can I do that?
Please do the following:
- In your e-mail inbox please click the Settings icon.
- Click More Settings then Filters.
- Choose each active filter and check the rules to confirm that none have been set up to delete emails. If it has, Click Remove, then Save.
Ok. I found filters to delete if it had my email or if it came from amazon and I deleted them.
So only Amazon letters were redirected to the Trash folder, am I correct?
no it said to direct anything with my email address also
Got you!
Since the filters were deleted, your messages should not be redirected anymore to the Trash folder automatically.
ok thank you.
You are always welcome!
Have a great one!
how do I make contact if need be.
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
That did it. Thank you for your help.
You are always welcome!
Have a nice day!
Have a great one!
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