Updated: March 28, 2023
Was it helpful?
by Jessica Miller
Tech Expert & Writer
667 resolved issues

I am locked out of my microsoft account because it is trying to synk everything together

I have tried to recover it and I get a message that I have tried too many times try tomorrow

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
If you see that message, you should wait 24 hours to get back to your account.
Please provide me with your account's e-mail address and phone number.

Customer Replay

I did wait and still cant get in

Got it.
When did you try to login last time?

Customer Replay

*****@sbcglobal.net *****

banner 3

Thank you.
Could you please refer to my previous question?

Customer Replay

have been trying all afternoon last time an hour ago

Got it. If you try that an hour ago, it is required to wait still.
Do you have access to your authenticator app?

Customer Replay

I did but I had to remove it because it was interfearing with other apps

I see.
Can you access *****@sbcglobal.net email?

Customer Replay

yes but it takes a while to reach my inbox

banner 6

Got it.
Please go to https://login.live.com/
Enter *****@sbcglobal.net
Press Next
Press Forgot password?
Press Use a different verification option
Check Email *****@sbcglobal.net
Click next and proceed with the instructions
The confirmation code will be sent to your email
You will be able to reset your Microsoft account password then.


Customer Replay

I have tried that and it gives me the same message

What message does it give you?

Customer Replay

I have tried too many times and wait 24 hours

Got it.
In this case, the only option left is to wait 24 hours indeed. Please do not perform any actions on your account, as the count time can reset.
You may get back to us if you proceed getting any kind of errors then.
We are available 24/7, you can refer your questions anytime.

Customer Replay

ok but it is affecting my win 10 and 11 laptops

banner 9

I understand you.
Still it is required to wait that mentioned amount of time.
Then proceed with the instructions I provided you with.
After you reset your password you should login successfully with a new created one.

Customer Replay

ok I will do that can I use the same password for 10 and11

If you have the same Microsoft account set up on both of them, then you definitely can, *****.

Customer Replay

OK well thank you

You are welcome!
Is there anything else I can do for you today?

Customer Replay

No I will just have to wait

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Website problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info