Created: November 24, 2022

I am hooking up a Wyze Cam Floodlight

Last Edit: November 25, 2022
Christine Tomas
Christine Tomas Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Christine Tomas
Christine Tomas Tech Expert & Writer
Nice to meet you, *****!
Could you please specify your issue?
Customer Reply
I am hooking up a Wyze Cam Floodlight and after turning on and getting the signal to connect it wants my network password before it will read the QR code on my phone. I have entered it many times and it will not recognize the QR code. What and I doing wrong?
Christine Tomas
Christine Tomas Tech Expert & Writer
Is the QR code clearly visible? Enough light in the room?
Customer Reply
It's outside and yes clearly visible.
Christine Tomas
Christine Tomas Tech Expert & Writer
Try this first, please:
Remove the protective film from the camera's lens if it has one.
Confirm that nothing is obstructing the QR code on the screen Gently clean the lens of the camera using a microfiber or soft cloth.
Hold your phone's screen steady in front of your Wyze Cam, and move or adjust the distance slowly. Hold still at the new distance for 5 seconds to give your Wyze Cam time to focus at the new distance.
Try holding the QR code upside down for the Wyze Cam to scan.
Customer Reply
I put my phone on it side and it connected.
Christine Tomas
Christine Tomas Tech Expert & Writer
Good to hear!
Anything else I can help you with?
If you have any other questions, I'll be happy to help you out!