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*****
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
was answering a quiz - suddenly I get an error message from the Windows Defender Security Center. Screen shows - App:Ads. BrowesrObject(2).dll - Threat Detected: Trojan Spyware. Access to this PC has been blocked for security reasons. Contact Windows Support: +1-855-585-4567. There is a verbal message advising that the computer was locked because of possible illegal activity. I am not to close down my computer, but to call the provided number. I think this is a scam.
Yes, it's a virus.
Do you have access to your PC now?
It’s on, but I can’t get past the error screen
Can you make a photo of the screen and sent it to chat?
yes
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 4653367
Did it go thru
Please try to close this Window, is go through?
I did get it to close
Nice.
Now you need to make scan your PC on Virus.
Went back to the Microsoft Edge screen
where do I find that
Please download free antivirus and scan your system.
https://www.avast.com/en-us/index-t1?_ga=2.884147.301615413.1666066977-143177869.1666066976#pc
Thank you
You are welcome.
Is there anything else I can do for you today?
No, I will go do that scan now. Have a good evening.
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