Created: November 25, 2022

I am contacting you on my IPad, while a very irritating voice is talking on my computer.

Last Edit: November 25, 2022
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
Customer Reply
was answering a quiz - suddenly I get an error message from the Windows Defender Security Center. Screen shows - App:Ads. BrowesrObject(2).dll - Threat Detected: Trojan Spyware. Access to this PC has been blocked for security reasons. Contact Windows Support: +1-855-585-4567. There is a verbal message advising that the computer was locked because of possible illegal activity. I am not to close down my computer, but to call the provided number. I think this is a scam.
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Yes, it's a virus.
Do you have access to your PC now?
Customer Reply
It’s on, but I can’t get past the error screen
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Can you make a photo of the screen and sent it to chat?
Customer Reply
yes
Visitor uploaded: Image.jpeg
Type: image/jpeg
Size: 4653367
Did it go thru
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Please try to close this Window, is go through?
Customer Reply
I did get it to close
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Nice.
Now you need to make scan your PC on Virus.
Customer Reply
Went back to the Microsoft Edge screen
where do I find that
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Customer Reply
Thank you
Oliver Maslou
Oliver Maslou Tech Expert & Writer
You are welcome.
Is there anything else I can do for you today?
Customer Reply
No, I will go do that scan now. Have a good evening.
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.