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First, please take out the cartridges and then unplug the power cord from the HP printer & wall.
I tried that
The updates are also current
This is not all
After unplugging, please follow the next steps:
The printer will print reports from the control panel but not copy or normal printing
it says depleted cartridges need to be replaced
So, you have to replace the cartridges
Your HP Officejet Pro 7740 printer is designed to work with original HP 952 and HP 952XL ink cartridges. Only original HP F6U15AN, L0S49AN, L0S52AN, L0S55AN, F6U19AN, L0S61AN, L0S64AN, L0S67AN, N9K27AN ink cartridges can provide the results your printer was engineered to deliver
they seem fine but the three colored ones show a Y when checking levels not sure if I have extras
put the test page prints perfect color
I would recommend you to change it anyway
ok will do so but i have only the black on hand now
B8C1ED9C do you recognize this code ?
it came up yesterday briefly
Yes, I provided you with the instruction written specifically to this code error
ok
I will need to get the color cartridges and retry
Do you need any assistance with it?
it is best for me to get them here as I need the printer today
You mean near your location, correct?
thank you I will advise if that does not work I am trying to print and copy only in B&W and have a fresh cartridge for that
yes
Okay then
Can be here for any other help?
thanks
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