Hello, thank you for using Howly.
Do you know what iCloud storage plan you have now?
do i have to have a password?
To access your iCloud storage, in most cases - yes, you need the password from your Apple account.
How do I find what my ICloud storage plan is? I have not been able to use it in many months!
On your iPhone 14 Pro, please follow these steps:
Tell me what you see there, please.
5GB
Okay.
To buy more storage, please follow these steps:
I chose the 200GB a long time ago and was been charged $2.99 monthly and then I just got blocked.
I selected 200 GB just now for $2.99 monthly
Are you sure you have the same Apple account as two years ago?
as far as I know
Probably your payment details were changed by you some time ago and that subscription was lost.
Do I start a new one?
It would be nice to start fresh anyway!
I think it is only one way to increase your iCloud storage size.
Would you walk me through it?
I will be here if you will experience any difficulties.
It seemed to work but did not ask me for my credit card. It is not the same as it was months ago.
You probably changed it in your Apple account.
Also, my previous notices were telling me that I had 43.7 GB used out of 50 but never gave me 50.
And since iCloud is an Apple product, payment details are the same for them,*****.
how can I check my Apple account?
Do you mean you want to check your payment information?
yes
I want to update it so it will be correct.
If your iCloud plan updated already, then your payment info is good still.
Thanks! The payment is based on PayPal. I will add an additional payment card as an option.
Okay, good! I was glad to help! Do you have any additional questions?
It just said I may be asked to sign in with my Apple ID. I am not sure what it is.
It is your Apple account details, no worries, if you already have access to your payments, then you know all the needed information and password for it, *****!
Thanks! Have a good day!
Thank you for chatting with us today, *****!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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