Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
May I know the model of your Honeywell thermostat?
Pro series
Do you need to enter the passcode, right?
Yes
Thank you
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Ok I will try
Remove the thermostat from the base plate. On the back of the thermostat, you'll find a four-digit date code. Add 1234 to the date code. For example, if the date code is 1420, then add 1420 + 1234. If it doesn't work, just try 1234.
2143
Please enter 3377 on the screen
I'm trying put I can't do it
Can't enter your passcode?
No
Did you press Unlock button?
Yes I just did
Ok, now you need to use + and - buttons to enter the passcode
Please try to enter 1234
I have 1234 what's next
Have you entered those?
Yes
When next please
Have you unlocked it?
Yes
Well
What do you want to do next?
I now tell me how do I set it on 72
Tell me how do I set the heat on 72
All you need to do is to press the up and down buttons to set the temperature.
Thank you
You are welcome:)
Is there anything else I can do for you today?
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