
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
May I know the model of your Honeywell thermostat?
May I know the model of your Honeywell thermostat?
Customer Reply
Pro series



Do you need to enter the passcode, right?
Customer Reply
Yes

Thank you
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
Customer Reply
Ok I will try

Remove the thermostat from the base plate. On the back of the thermostat, you'll find a four-digit date code. Add 1234 to the date code. For example, if the date code is 1420, then add 1420 + 1234. If it doesn't work, just try 1234.
Customer Reply
2143

Please enter 3377 on the screen
Customer Reply
I'm trying put I can't do it

Can't enter your passcode?
Customer Reply
No

Did you press Unlock button?
Customer Reply
Yes I just did

Ok, now you need to use + and - buttons to enter the passcode
Please try to enter 1234
Please try to enter 1234
Customer Reply
I have 1234 what's next

Have you entered those?
Customer Reply
Yes
When next please
When next please

Have you unlocked it?
Customer Reply
Yes

Well
What do you want to do next?
What do you want to do next?
Customer Reply
I now tell me how do I set it on 72
Tell me how do I set the heat on 72
Tell me how do I set the heat on 72

All you need to do is to press the up and down buttons to set the temperature.
Customer Reply
Thank you

You are welcome:)
Is there anything else I can do for you today?
Is there anything else I can do for you today?
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