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*****
Nice to meet you, *****!
Can you please tell me when the Roku issue occurred?
fix sound on roku tv so sound at all
What troubleshooting have you done so far?
check connections outlet then check settings and noting works as far as sound every think else does.
Have you tried restart your devices?
turned it off last night working fine turn it on this afternoon and no sound
Let’s try to soft reset your TV. To do this please unplug your TV from the wall and wait 60 seconds. While unplugged, press and hold the power button on the TV for 30 seconds. After the minute is up, plug your TV back in.
ok
Let me know when you are done.
yes
Did it help?
no it did not help but there is no power button on the tv I held down the romote button power button
If you still do not hear sound, disconnect and reconnect all cables including the power cable, and then:
will do the rv i s a hisense the roku
Okay, you can still do that.
its back thank you
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no hopefully not needed
I am so pleased to see your issue got resolved!
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