Updated: May 30, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
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Smartphones, Gadgets, Computers, Apps

How to deal with an unprofessional seller on eBay, will not refund the cost of the wrong item sent due to an inaccurate description of the product

will not send a return receipt and will not refund.

Short summary:

To report a seller on eBay, you can follow these general steps:

  1. Log in to your eBay account.
  2. Go to the listing of the item you're having issues with.
  3. Look for a "Report item" or "Report seller" option on the page. It is usually located near the description or shipping/payment details.
  4. Click on the "Report item" or "Report seller" link.
  5. Select the appropriate reason for your report from the dropdown menu.
  6. Provide any additional information or details that may be relevant to your case.
  7. Follow the instructions provided to submit your report.

Hello, thank you for using Howly.
Can you tell me, what you have tried to do with eBay sellers so far?


Customer Replay

yes, I have made contact with the seller several times, asking for a return label and return of my money or refund,

I see.
Have you tried to report the seller? If not, I will help you with that!

Customer Replay

no, please help, thank you!

Top answer

If you have a problem with an eBay seller because they're not following eBay policies, you can report the seller to eBay. Here's how to report an abusive seller on eBay:

  1. Go to the listing of the item that you're having a problem with.
  2. Click on the "Report item" link next to the description and shipping and payment options.
  3. Select the reason for the report from the dropdown menu, then click "Continue."
  4. On the next page, provide any additional information that may be helpful in the investigation, then click "Send."
Customer Replay

Ok, thank you much, God Bless You!

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Top answer

You can also report the seller using the same process. eBay will investigate the report and take appropriate action if necessary: https://www.ebay.com/help/buying/working-sellers/report-seller-listing?id=4022

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