Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
It's a Pentax k50
Does your camera support the ability to connect to a projector?
I think so
*****, before we get started, clarify, please, do you have A/V cables Composite, S-Video, Component, HDMI, DVI, or DisplayPort)?
Yes I have hdmi
Wonderful.
When you say output port of video cam, can that be USB? The projector has a USB port
Yes, you can try a USB port or HDMI one.
Ok
I`m waiting here.
Ok
It's connected ☺️
Great!
Can you try to play the video on your projector?
One moment pls
Yes, of course.
I've selected a folder image with a video cutting tool. Is that the correct one? I've tried to ok it from the remote but no response
Or do I need a special USB channel?
*****, is it possible for you to send me a photo of what options do you have on the projector?
Ok
After connection you have to choose USB - if you were connected by it, or HDMI - if you were using it.
So, is it successful?
No
Okay, can you send me a photo?
I have a blue screen
Okay. Try to reconnect the camera from the projector and connect them one more time as you were doing previously.
My apologies.
It`s okay, have you reconnected them?
Yes and still trying to connect to the correct channel as there are multiple channels
Okay, I`m waiting.
Being blue
What type of HDMI do you have?
Like HDMI - HDMI?
It's connected to the tv
Hdmi
So, both ends of HDMI are the same?
Yes
Okay, please, reboot your projector and then connect One end of HDMI to the camera, and another one to the HDMI of the projector.
I'm afraid that my cam doesn't support hdmi I'm sorry
Okay, what cables can you put to your camera? Only USB?
Yes that's right
USB only
Okay, do you have USB - HDMI or USB - USB cable?
It's USB cable with a small end into the cam
Ah, okay. And you connected this small cable to the projector, correct?
Yes
I've recorded some horse racing from my Foxtel unit while being connected to the usb
Got you, *****. Okay, so in this case the best option will be to download the video from the camera to the laptop and then connect your laptop to the projector.
Thankyou. It's actually a quad core ex gov desktop PC. Thanks for your time
I appreciate your cooperation, *****.
Is there anything else I can do for you today?
That's the lot
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
A recorded chat would be helpful
This chat will be in the chat box, so you can check it later.
Ok
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