
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Could you please clarify if you have access to your Google Account?

Could you please clarify if you have access to your Google Account?

Customer Reply
Yes I do

Thank you for the clarification!
In this case, please open the About me section of your Google Account. Under "Email," add, edit, or remove your email address. Select OK.
In this case, please open the About me section of your Google Account. Under "Email," add, edit, or remove your email address. Select OK.
Customer Reply
I'm using a phone I don't have a computer

It's okay.
Can you please sign in to your Google Account on your mobile phone?
Can you please sign in to your Google Account on your mobile phone?
Customer Reply
If I remember how to

I see.
From Settings on your mobile phone, swipe to and tap Accounts and backup. Tap Manage accounts, and then tap Add account. Tap Google, and then enter your Google account information to sign in.
From Settings on your mobile phone, swipe to and tap Accounts and backup. Tap Manage accounts, and then tap Add account. Tap Google, and then enter your Google account information to sign in.
Customer Reply
I'll try now

Okay.
Please take your time!
And keep me updated.
Is everything clear with the provided instruction?
Please take your time!
And keep me updated.
Is everything clear with the provided instruction?
Customer Reply
Thank you yes it's fine thank you for all your help it's using my new email address just wanted to make sure thank you for all your help have a nice day

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No it's fine now thank you for your help

Got you!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
Customer Reply
You to

Thank you!
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