Hello! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
*****
Nice to meet you, *****
Where do you need to change the language?
Where do you need to change the language?
Customer Reply
When i am setting roku up i pressed English and got some thing else
iam past that screen now and cant get back to it
iam past that screen now and cant get back to it
Got it
Press Home on your Roku remote.
Scroll and select Settings.
Select System.
Select Language.
Select from the supported languages.
Press Home on your Roku remote.
Scroll and select Settings.
Select System.
Select Language.
Select from the supported languages.
Customer Reply
let me try it
Ok
Customer Reply
no did not work
What language do you have for now?
Customer Reply
heck i dont know
Ok) Please Hold the button on the side of your stick for 20-30 seconds and release it
Customer Reply
your saying the volume control
it did not work
it did not work
Ok, what exactly didn't work from 1st instruction?
Customer Reply
when I selected English it came up with a different langue
Ok, then please clarify what language you talk about. Audio of programs? Or menu?
Customer Reply
menu
Ok
Alternatively, hit the Home button and then the up arrow button.
This will have the Settings screen pop up, regardless of which language is set on your Roku. Hit OK to select it.
Then, hit the up arrow one more time you’ll go to the System options. Hit OK again. Hit the down arrow two times and click OK. This should open the Language options screen. The top language on the list should be English. Select it and confirm with the OK button.
Alternatively, hit the Home button and then the up arrow button.
This will have the Settings screen pop up, regardless of which language is set on your Roku. Hit OK to select it.
Then, hit the up arrow one more time you’ll go to the System options. Hit OK again. Hit the down arrow two times and click OK. This should open the Language options screen. The top language on the list should be English. Select it and confirm with the OK button.
Customer Reply
no it doesn't hapen
OK
Please follow the next steps:
Press Home on your Roku remote.
Scroll and select Settings.
Select System.
Select Advanced system settings.
Select Factory reset.
If you have a Roku TV, select Factory reset everything. ...
Follow the on-screen instructions.
Let me know how everything is going.
Please follow the next steps:
Press Home on your Roku remote.
Scroll and select Settings.
Select System.
Select Advanced system settings.
Select Factory reset.
If you have a Roku TV, select Factory reset everything. ...
Follow the on-screen instructions.
Let me know how everything is going.
Customer Reply
can not get to those pages
I see
What other buttons do you have on the Roku device?
What other buttons do you have on the Roku device?
Customer Reply
take it back to the store as a defect?
its a roku express
its a roku express
I don't think so, it may be the last option. Can you please locate the Reset button?
Customer Reply
yes
Ok, please hold it for 15 sec
Customer Reply
ok that got me back thank you
You are welcome!
Glad that we figure it out.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Glad that we figure it out.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
No comments yet...
Comments