Expert: Aleksandr Kamennyi
Aleksandr Kamennyi (Expert): Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Aleksandr Kamennyi: Nice to meet you, *****!
Customer: and you as well
Aleksandr Kamennyi: Could you please specify the name of the service where you sell your products?
Customer: I have a shopify store
Aleksandr Kamennyi: Got it!
Aleksandr Kamennyi: *****, in the Shopify Admin, click Settings. Select Shipping and delivery and click Manage rates under Shipping. If you do not already have a United States shipping zone, click Create shipping zone and use the checkboxes to select which states you wish to ship to.
Customer: can that be for certain products?
Customer: I also sell security cameras that do not have restrictions
Aleksandr Kamennyi: It looks like the best option in your case is to create two different shipping profiles for the products with restrictions, create a shipping zone that includes these states and add the rates for this zone according to your requirement. All other products can be in another shipping profile and the zones & rates can be added accordingly.
Aleksandr Kamennyi: Another way is to use a Shopify app, but I’m not sure it’s completely suitable for your case, please take a look: https://apps.shopify.com/better-shipping
Aleksandr Kamennyi: The app allows you to restrict certain products from delivery areas based on zip codes.
Customer: I would probably need to look up all zip codes in those states. not sure if that would be the best route but worth a look.
Aleksandr Kamennyi: Yeah, that’s why I offered you the two best options from my point of you.
Customer: as far as adding Florida statute about these products. I was adding it to the description, so it is visible to those who are purchasing.
Customer: would you recommend this?
Aleksandr Kamennyi: I’m more than sure that some Customers will place orders even though you’ve mentioned Florida statute about these products. The best option for you is to make it impossible to order those products to states with restrictions. Yes, it will take some time but once it’s done, it will be much easier for you to manage.
Customer: great! thanks. I appreciate your help
Aleksandr Kamennyi: You are always very welcome!
Aleksandr Kamennyi: Please let me know if I can be of any further assistance.
Customer: have a great weekend
Aleksandr Kamennyi: Thank you!