Updated: April 04, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

How can I get xm on my radio again

author

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

Nice to meet you Daniel

author

*****, do you want to refresh your Sirius XM radio?

image

Customer Replay

Yeah I messed up when I downloaded the app and put in a different password

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author

So, do you want to regain access to your account? Did you forget the password?

Customer Replay

Yes, and I got my password, I just don't have it in my truck
Just on my phone lol

author

Understood, thank you!
Please, follow the following steps:

  1. Make sure the radio is on and the vehicle is outside with a clear view of the sky. For best results, open the app and turn on location services.
  2. Choose “Scan VIN,” scan the VIN barcode, then press “send refresh signal now.” Or you can manually enter the radio ID.
  3. It’s that simple – and you can easily repeat the process to refresh more radios.

Is everything clear with the provided instruction, *****?

Customer Replay

Yes sir, thank you

author

Take your time!
Please, keep me apprised.

Customer Replay

I got it, thank you

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author

You're welcome, *****!
Is there anything else I can do for you today?

Customer Replay

No sir

author

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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