Updated: April 04, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

How can I get xm on my radio again

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!

Customer Replay

Nice to meet you Daniel

*****, do you want to refresh your Sirius XM radio?


Customer Replay

Yeah I messed up when I downloaded the app and put in a different password

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So, do you want to regain access to your account? Did you forget the password?

Customer Replay

Yes, and I got my password, I just don't have it in my truck
Just on my phone lol

Understood, thank you!
Please, follow the following steps:

  1. Make sure the radio is on and the vehicle is outside with a clear view of the sky. For best results, open the app and turn on location services.
  2. Choose “Scan VIN,” scan the VIN barcode, then press “send refresh signal now.” Or you can manually enter the radio ID.
  3. It’s that simple – and you can easily repeat the process to refresh more radios.

Is everything clear with the provided instruction, *****?

Customer Replay

Yes sir, thank you

Take your time!
Please, keep me apprised.

Customer Replay

I got it, thank you

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You're welcome, *****!
Is there anything else I can do for you today?

Customer Replay

No sir

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