Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Have you got the Verzion SIM card for your new phone?
no
Noted.
Go to vzw.com and sign into My Verizon account. Once signed in, select Devices from the My Verizon Navigation and choose Activate or switch device. From here, you will be able to activate a device you already own. You have the option to Activate on an existing line or Activate on a new line at the top of the page.
Are you asking me to go vex.com as I don’t know how
No, this website, please vzw.com
okay
Keep me updated.
Now What
Sign into My Verizon account. Once signed in, select Devices from the My Verizon Navigation and choose Activate or switch device. From here, you will be able to activate a device you already own. You have the option to Activate on an existing line or Activate on a new line at the top of the page.
so I’m supposed to hang up now
Thank you
Is there anything else I can do for you today?
no
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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